TrackingMore Order Tracking

Name: TrackingMore Order Tracking
Brand: TrackingMore
Rating: 4.9 (766 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (766)
Developer: TrackingMore

Enhance shopper experience, reduce WISMO, more conversions with real-time, branded order tracking.

With 10+ years of experience in shipment tracking solutions, No More WISMO. We offer 24/7 live support. Automatically sync your orders and update shipping information from over 1,200 carriers globally. Customers can easily track their orders on a multilingual tracking page, receiving proactive notifications.Boost sales by featuring discounts on the tracking page and emails. Enhance conversion rates by providing pre-sale and post-purchase estimated delivery dates (EDD).

1200+ carriers for global business, Auto sync Paypal tracking
Enhanced tracking pages with tailored product recommendations to elevate sales.
Automated email notifications for shipment status reduce complaints.
Dashboard / analytics for detailed insights on shipment / carrier performance.
Perfect for dropshipping mode, hide or replace keywords of shipping details

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Tracking

Analytics, API, Branded tracking page, Carrier masking, Custom tracking link, Dashboards, Estimated delivery date, Global tracking, Multi-carrier, Order export, Order lookup page, Real-time tracking, Translation

Notifications

Automation, Custom notifications, Email, Real-time notifications

Labels and packaging

Delivery dates, Order sync

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

August 13, 2018

Languages

English, French, German, Italian, Spanish, Chinese (Simplified), Portuguese (Portugal), and Turkish

Pricing

FREE

Free to install

100 shipments per month (Free)

Integration with 1,200+ carriers
Customizable tracking page
Auto-detect carrier
Estimated delivery date
Pre-sales EDD plugin
24/7 support

Basic

$9 / month

$0.04 per extra order

300 orders per month
Bulk export shipment
Customizable email notifications
Discount upsell
Advance summary report

14-day free trial

Pro

$59 / month

$0.03 per extra order

2000 orders per month
Delivery performance analytics
Shipment review Analytics
Customer feedback survey
Klaviyo,Gorgias,Zendesk integration

14-day free trial

Enterprise

$219 / month

Customization + Priority Support

10,000 orders per month
Custom integrations
Custom carrier integration
Dedicated account manager

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (766)

Overall rating

4.9

Counts per rating level

92% of ratings are 5 stars
703
5% of ratings are 4 stars
38
1% of ratings are 3 stars
8
1% of ratings are 2 stars
4
2% of ratings are 1 stars
13

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and user-friendly interface, ideal for managing multiple shipments. They value the customizable tracking page and intuitive dashboard that enhances customer experience and provides real-time order status updates. Praised for its reliable tracking information and exceptional customer support, notably from staff members Ashley and Richie, the app is also appreciated for its seamless Shopify integration and affordability, making it suitable for both new and experienced store owners.

July 22, 2024

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

Lifestyle Travel Trading

Australia

23 days using the app

TrackingMore replied July 23, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 8, 2024

Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.

The Right Buy Store

Ireland

Over 3 years using the app

TrackingMore replied May 9, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 12, 2024

The app is just not providing real time carrier updates. Every time we get in touch with support they refresh the data to update the delivery status which defeats the purpose.

Fair to say this issue has started over the past few months only.

Zoomlite

Australia

10 months using the app

TrackingMore replied June 13, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team