TrackingMore Order Tracking

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!