TrackiPal PayPal Tracking Sync

TrackiPal PayPal Tracking Sync

Reviews (107)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 22, 2026

Application simple d'utilisation, et nous permet d'avoir la tête tranquille pour la gestion des suivis de nos commandes avec PayPal. Merci, je la recommande.

Nivor
Canada
2 months using the app
June 8, 2026

Great app, quick help!

Kylora Germany
Netherlands
2 months using the app
TrackiPal Inc replied June 9, 2026

Thank you, Kylora! We're delighted to hear you're enjoying the app and that our support team could help quickly. We truly appreciate your 5-star review and support! 🎉

March 7, 2026

We have been using TrackiPal on the Premium plan since June 2023 — nearly 3 years of loyal, paying customers. During that time, we have never missed a payment and genuinely relied on the app for our PayPal order syncing. Unfortunately, we can no longer recommend this app due to its completely unjustifiable pricing.

When we reached out to their support to ask for a goodwill discount — explaining that we are going through financial difficulties and only use a single PayPal account — the response was dismissive. Instead of working with a long-term customer, they simply pointed us to their new pricing page and told us to uninstall and reinstall the app if we wanted to accept the new terms. That's not customer service — that's a dead end.

Here's the core problem: The pricing is simply not competitive.

Competitors like SyncTrack offer plans starting at $8.99/month for up to 500 orders. TrackiPal's Premium plan sits at $39.99/month — that is more than 4 times the price for comparable functionality. We only use one PayPal account, meaning we have no use for the multi-account or advanced features of the Premium plan, yet we were still expected to pay top-tier prices with no flexibility whatsoever.

For small and medium-sized businesses that are watching their costs closely, this pricing makes absolutely no sense. There are more affordable, equally capable alternatives on the market, and we will be switching to one of them.

If you are evaluating this app, we strongly recommend comparing prices with SyncTrack or similar tools before committing. The functionality may be solid, but the pricing model and the lack of willingness to work with loyal customers is a serious red flag.

Puschies
Germany
Almost 3 years using the app
TrackiPal Inc replied March 9, 2026

Hi, I'm so sorry about the way we handled this. That is definitely not how we intend to deal with our customers, especially long time customers such as yourself.

I reached out to you directly by email to see how I can help out and make this right.

Please accept my sincere apologies.

Thanks, Alex & the TrackiPal team

April 23, 2026

incredible pace, im shocked

Lunara Comfort
United Kingdom
About 1 month using the app
October 18, 2024

We started accepting PayPal Express Payment on our site because we had a few requests. Even though we've been in business for many years we were new to PayPal and they put a hold on funds until the items ordered were delivered. However, PayPal did not automatically sync with Shopify to get the updated shipping information in terms of the carrier tracking number. So even though the orders had already shipped and that information was recorded in Shopify, PayPal didn't get that information and as a result we were going to have to manually input every single tracking number for each order. Not anymore thanks to this app. I literally connected the app and within 5 minutes all 100+ orders that were paid with PayPal express had the shipping carrier tracking numbers added and the orders marked as shipped inside of PayPal. This is such a huge time saver and the price is even better. Highly recommend if you're looking to keep using PayPal but need your data to sync between your store and the other platform.

Battle Born Wood Shop
United States
14 minutes using the app
TrackiPal Inc replied October 20, 2024

Thank you for the detailed review! I'm so glad to hear TrackiPal has been able to help with your PayPal orders.

Alex & the TrackiPal team

May 3, 2024

This app is a life saver. I had a small issue at first and they got right on it and fixed it. Always available to help, but my gosh what a time saver this app is. I don't even think about my Paypal orders anymore.

The Christian Boho
Canada
13 days using the app
March 25, 2024

My business gained immense value using this app. It worked well with no issues. It was seamless and required almost zero effort to maintain. While I no longer require it for my business, I thought it would be nice to share my experience with those who need it. A big thank you to the team for the value you bring. I wish you all so much success!

NOTIQ
United States
About 2 years using the app
December 30, 2023

Excellent App. Simple one-click setup. Job Done. We were having issues with PayPal holding payments, since using the app, it syncs all our orders and tracking info on auto-pilot and we are now being paid with no issues. Thanks, guys, great app, simple, with no effort from us, and most importantly it just does the job and works. 5 Stars.

Rug Love
United Kingdom
4 days using the app
January 3, 2025

Great app it works great with orders from Paypal and is very affordable, I love it very much!

VERRANOO
United States
About 1 year using the app
May 31, 2021

This is so far the best PayPal transaction sync app I used with Shopify. I recommend it to everyone!

Curaly
United Kingdom
3 months using the app