Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 11, 2023

Easy to use, great customer support, i recommand ! It s a very valuable app. I avoid a lot of dispute with payapl thanks to them

Neutron™
France
Time spent using app: About 1 hour
TrackiPal replied May 30, 2023

Thank you for your wonderful feedback and recommendation! 🎉 We're thrilled you find our app easy to use and valuable, and that it's helping you avoid disputes with PayPal. Your satisfaction is our top priority! We're always here for you!

April 10, 2023

Their customer service is absolutely fantastic and they are very fast at responding, I would 10/10 would recommend the app and service.

Luxury Commodity
United States
Time spent using app: 5 months
TrackiPal replied May 30, 2023

Thank you for your amazing feedback and recommendation! 🙌 We're thrilled to hear that our customer service has impressed you. Your satisfaction and prompt support are our top priorities! We're always here for you! ⚡👍

April 6, 2023

I tried TrackiPal after another app, PalSync failed me. They were able to do a quick sync to get those back on track with Paypal. Support is RIGHT THERE on chat which is nice and it saved me a big headache of having to manually update those orders. App seems easy to use, Thank you!!

LightStoreUSA
United States
Time spent using app: 19 minutes
TrackiPal replied April 6, 2023

Hello LightStoreUSA,

Woo-hoo! 🎉 We're over the moon to hear that TrackiPal swooped in to save the day after your PalSync experience! It's great to know that our quick sync feature and ever-present chat support could make your life easier and keep those headaches at bay. 😊

Our team is dedicated to making the app as user-friendly as possible, and your kind words have put a big, playful grin on our faces! Thank you for sharing your experience with the community, and remember, we're always here if you need us.

Happy tracking and syncing with TrackiPal! 🚀

Best regards,
The TrackiPal Team

March 31, 2023

Great help! Problem solved in no-time. Got helped really fast. Very kind and helpfull customer service employee. Thanks!

DAVATAR
Netherlands
Time spent using app: About 2 months
TrackiPal replied March 31, 2023

Dear DAVATAR,

Thank you so much for taking the time to share your positive experience with our customer service team! We're thrilled to hear that your problem was solved quickly and that our employee was kind and helpful. Providing excellent customer service is a top priority for us, and we're glad to see that we succeeded in doing so.

We appreciate your kind words and hope to continue providing you with the best possible service in the future. If you have any further issues or questions, please don't hesitate to reach out to us again.

Best regards,
TrackiPal Team

March 24, 2023

Just downloaded the App - It was so easy to link that I needed to double check with customer support that I'd done it. And yes it is that easy to install and link the PayPal - customer service was excellent

24POSTERS
United Kingdom
Time spent using app: 31 minutes
TrackiPal replied March 24, 2023

Hello 24POSTERS,

Thank you for taking the time to share your experience with our app! We're thrilled to hear that you found the installation and PayPal linking process to be simple and efficient. Our team has worked hard to provide a seamless user experience, and we're always happy to hear that it has made a positive impact.

We also appreciate your kind words about our customer support. We're committed to delivering excellent service, and it's wonderful to know that our team was able to assist you promptly and effectively.

Your feedback is invaluable to us, and we hope you continue to enjoy using our app. If you have any questions or suggestions, please don't hesitate to reach out to us. Thanks again for your support, and happy app-ing!

Best regards,
TrackiPal Support Team

March 22, 2023

I recently had the opportunity to try out this app and was pleasantly surprised by its simplicity and effectiveness. The app does exactly what it promises - imports tracking numbers from Shopify to PayPal, saving merchants valuable time and effort.
Janeen was so helpful

Gloimi
France
Time spent using app: About 1 month
TrackiPal replied March 24, 2023

Hello Gloimi,

Thank you for sharing your experience with us! We're delighted to hear that you found it simple, effective, and true to its promise. Our team has put a lot of effort into streamlining the process and core of importing tracking numbers from Shopify to PayPal to save our users valuable time and effort.

We're also pleased to know that Janeen was able to provide you with helpful assistance. Our customer support team is dedicated to ensuring a positive experience for all our users, and we'll be sure to pass on your kind words to Janeen.

We hope our app continues to meet your needs and expectations. If you have any further questions or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your support from France!

Best regards,
TrackiPal Support Team

March 22, 2023

This app does exactly what it says it would do and makes it easy to use PayPal alongside Shopify. Great customer service also.

David Gandy Wellwear
United Kingdom
Time spent using app: 9 days
TrackiPal replied March 24, 2023

Hello David Gandy Wellwear,

Thank you for your feedback! We're glad our app meets your needs, making PayPal and Shopify integration easy. We appreciate your kind words about our customer service as well.

Feel free to reach out if you have any questions or suggestions. Thanks for choosing our app!

Best regards,
TrackiPal Support Team

March 21, 2023

Ich wurde von einer Zahlung überrascht was an sich erstmal nichts gutes ist. Aber das lag wohl daran, dass die Shopify API down war und es da zu einem Fehler gekommen ist.

Jedoch war der Support der App sofort zur Stelle und das Problem konnte gelöst werden. :)

Pfotenzauber
Germany
Time spent using app: About 1 month
TrackiPal replied March 24, 2023

Hallo Pfotenzauber,

Vielen Dank für Ihr Feedback und es tut uns leid, dass Sie anfangs von einer unerwarteten Zahlung überrascht wurden. Wir bedauern, dass es aufgrund eines Shopify API-Ausfalls zu einem Fehler gekommen ist.

Es freut uns jedoch zu hören, dass unser Support-Team Ihnen sofort zur Seite stehen konnte und das Problem gelöst wurde. Wir sind stets bemüht, unseren Benutzern schnelle und effektive Hilfe anzubieten.

Sollten Sie in Zukunft weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank, dass Sie unsere App verwenden und für Ihre Unterstützung!

Mit freundlichen Grüßen,
TrackiPal Support Team

March 16, 2023

ottimo, funziona molto bene, sincronizza all'istante sia gli ordini precedenti all'installazione sia dopo

Komfortplatz™
Italy
Time spent using app: 2 months
TrackiPal replied March 24, 2023

Ciao Komfortplatz™,

Grazie per aver condiviso la tua esperienza con la nostra app! Siamo lieti di sapere che funziona molto bene e sincronizza istantaneamente gli ordini. Apprezziamo il tuo sostegno dall'Italia.

Se hai domande o suggerimenti, non esitare a contattarci. Grazie per aver scelto la nostra app!

Cordiali saluti,
TrackiPal Support Team

March 14, 2023

Bonne application et service clientèle de soutien ! Installation rapide et vitesse de synchronisation rapide. Le service client est bon et m'aide chaque fois que j'ai des questions.

Nova Mart PO
France
Time spent using app: About 7 hours
TrackiPal replied March 24, 2023

Bonjour Nova Mart PO,

Merci pour votre avis ! Nous sommes ravis que vous appréciiez notre application et notre service client. N'hésitez pas à nous contacter si vous avez des questions ou des suggestions.

Cordialement,
TrackiPal Team