Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

May 22, 2023

Great app and great help to check if everything is set up well :) Have been using this for years now and I love it.

Mirabella Shopping DE
Netherlands
Over 2 years using the app
TrackiPal Inc replied May 30, 2023

Thank you so much for your kind words! We're thrilled to hear that you've been using our app for years and that you love it. It's our pleasure to assist you in ensuring everything is set up correctly. We appreciate your loyalty and look forward to continuing to serve you. If you need any further help, please don't hesitate to reach out!

Regards,
Trackipal Team

May 16, 2023

Very helpful. Could solve my problem in a short time, super customer service. The app works without any problems would recommend it to everyone.

Lavida24
Germany
6 months using the app
TrackiPal Inc replied May 30, 2023

Thank you so much for your positive feedback and recommendation! We're delighted to hear that we were able to help solve your problem promptly, and that you're satisfied with our customer service. It's great to know that the app is working well for you. We strive to provide a seamless experience for all our users. If you ever need assistance in the future, don't hesitate to reach out!

Regards,
TrackiPal Team

May 16, 2023

Very good app, very fast and easy to use, the orders sync with Paypal perfect and without any issues, I recommend.

FineCompress
United States
Over 1 year using the app
TrackiPal Inc replied May 30, 2023

Thank you for your great review and recommendation! 🎉 We're thrilled you find our app easy and efficient. Your feedback means so much to us. 😊 If you need any help in the future, we're just a message away! 🚀

April 19, 2024

Hello, I can't contact the support !

Octipa
Estonia
TrackiPal Inc replied April 20, 2024

Hi, I'm terribly sorry hear you're having trouble contacting us. You can email us at support@trackipal.com, or click the blue chat bubble bottom right on our website https://www.trackipal.com/.

We respond to all messages and will definitely get back to you.

Thanks!

Alex & the TrackiPal team

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Hi, just following up, were you able to contact us now? We tried to email you. Thanks!

May 8, 2023

We Love this app.
The Support is excellent
Easy to set up and does what it says exactly with minimum fuss

Halo Haven Hair
United Kingdom
8 months using the app
TrackiPal Inc replied May 30, 2023

Thank you for your wonderful review! 😊 We're thrilled you love our app and find it easy to set up. Your kind words about our support mean the world to us. We're always here to make things seamless for you! 🚀

Edited May 15, 2023

it is a very nice application, customer service is also very good, I recommend it.
paypal completely eliminates the problem of tracking, no need to worry anymore.

Theruza
United Kingdom
2 months using the app
TrackiPal Inc replied May 30, 2023

Thank you for your lovely review and recommendation! 🌟 We're so glad our app and customer service meet your needs, and that tracking with PayPal is now worry-free! 🎉 We're always here if you need us.

November 22, 2023

Besteht die Möglichkeit verschiedene Bestellungen aus mehreren Online-Shops mit einem Paypal Account zu synchronisieren?

Young Hustle FR
Germany
6 minutes using the app
May 16, 2023

Really good Customer service, and good communication. Fast answer and helpfully. The Customer service also was really nice.

ZapZone
Germany
About 1 month using the app
TrackiPal Inc replied May 30, 2023

Thank you for your wonderful feedback! We are delighted to hear that you've had positive experiences with our customer service and found our communication effective. We pride ourselves on providing prompt and helpful assistance to our users. It's always our goal to make your experience as pleasant as possible. Should you need any further support, please feel free to reach out to us at any time!

Regards,
Trackipal Team

August 9, 2023

The Support is very fast and good! The App is installed and set up very fast and easy. I can recommend it!

PurcPure Hair
Germany
2 days using the app
September 22, 2023

Super!

Navela
Germany
10 months using the app