Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

May 27, 2021

Helps to keep PayPal happy with our Shopify orders. A very useful app that I'd recommend to anyone doing any amount of volume with PayPal.

Front Of The Pack
United States
4 months using the app
December 4, 2020

great service and nice company! If you have a problem the always help you! For us it is important that we can ask questions 24/7 and that for trackipal no problem!

Vandro.it
Netherlands
4 months using the app
March 30, 2021

awesome customer support. i recommend using this app if you are doing high volumes of orders to keep track with everything

InfiniteBelle
United States
4 months using the app
Edited July 10, 2021

UPDATE: been using this app for a while, needed to contact customer support and they were very fast to help and thorough with troubleshooting. I highly recommend this app. Jon is A+++ just installed app but so far so good. helpful customer service. should make life easier with paypal issues. nice knowing its all taken care of with tracking info.

Painted Love Apparel
United States
4 months using the app
December 14, 2021

Very good App, Support is so fast! Thankful, this makes the process in our company much easier than other apps

Dripl Home
Germany
4 months using the app
January 4, 2022

really great service and also the support is great! Very fast and helpful!!! can recommend 100%. Thank you

Wunderfrau™
Germany
3 months using the app
TrackiPal Inc replied February 24, 2022

Hallo team Wunderfrau, our customer support team was doing cartwheels after reading your review of their work :)

It's so encouraging to see great customers appreciate our efforts. If there's any help you need (or if you have any feedback), please don't hesitate to drop us a note at support@trackipal.com

Let's keep growing together!

Thank you
El, Founder and CEO - TrackiPal

July 19, 2022

Je la recommande !_________________________________________________________________________________

MyBeya
France
3 months using the app
TrackiPal Inc replied September 8, 2022

Hello MyBeya, this is a unique review indeed 😀 We are thrilled you would recommend Trackipal to other Shopify and ecommerce stores.

Feel free to contact us if you need anything.

Thank you
El - Founder and CEO, TrackiPal.com

March 20, 2021

I used this app to keep tracking numbers up to date for Paypal users clients. It does the job well and prevent from being restricted by Paypal over time

Novaoo
France
3 months using the app
August 25, 2021

Perfect . Thank you for the fast response. I will continue using for next time. Very happy. !!!!!!!!!!!

Taudesk
Vietnam
3 months using the app
May 20, 2021

Very easy to use. Perfect for not having to lead with PayPal retentions and bans, it synchronizes all the information without you having to do anything

Brusher Pro
Spain
3 months using the app