Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

Edited March 10, 2023

I would recommend this application to any business using PayPal, as it is effortless to set up and provides quick support, saving us a considerable amount of time.

All Tire Supply
United States
About 1 year using the app
TrackiPal Inc replied February 21, 2022

Hey All Tire Supply, the entire team was so happy to read your comments around ease of setup and quick support - a big THANK YOU! We are constantly improving the setup/onboarding process to make it easier for Shopify store owners like you.

Regards
El, Founder and CEO - TrackiPal

April 10, 2023

Their customer service is absolutely fantastic and they are very fast at responding, I would 10/10 would recommend the app and service.

Luxury Commodity
United States
About 1 year using the app
TrackiPal Inc replied May 30, 2023

Thank you for your amazing feedback and recommendation! 🙌 We're thrilled to hear that our customer service has impressed you. Your satisfaction and prompt support are our top priorities! We're always here for you! ⚡👍

Edited December 11, 2020

Cette app fonctionne très bien et simplifie la vie pour la gestion des règlements par paypal. Je recommande !

Boutique Teletravail
France
About 1 year using the app
July 7, 2021

Good price & Great support. The app does it's job! We're using it on multiple stores and are very happy with it

Buyeers.com
United States
About 1 year using the app
December 7, 2021

Worked perfect for me! All tracking ids are connected to paypal. Quick sync. Ready withing 10 min Thank you very much.

verdelee.
Germany
About 1 year using the app
November 12, 2021

The app is clear and concise and the help desk was really helpful. I'm new to drop shipping so it really helped a lot

Sawyer Goods
United States
About 1 year using the app
Edited January 7, 2021

Highly efficient app with great tools to transfer tracking number paypal + speedy customer service replies!

Joyful Hut
Singapore
About 1 year using the app
September 18, 2020

This app is not only essential to every dropshopping e-commerce company, but really anyone processing payments through Paypal. They have an incredible seamless service that automates the process between shopify and paypal to ensure all the order statuses/tracking numbers get immediately updated to Paypal to ensure your business stays in good positive standing with paypal. There customer service team is also stellar, and ready and willing to immediately help solve any issue you may have with the app and its functionality. Thanks TrackiPal!

Popspace Boutique
United States
12 months using the app
TrackiPal Inc replied November 17, 2020

Thank you so much! We're always happy to help 😄

December 8, 2021

Using it since 1 year. installed it once and never opened it again. Trackipal is working very well.

coordimates
Germany
12 months using the app
July 25, 2022

Just downloaded this app and am already impressed. I use Paypal as my payment processor, Shopify as my carting software & Pirate Ship for shipping! I just realized that Paypal will restrict funds now that I don't ship in Paypal, and I didn't want to hand key tracking numbers into Paypal (defeats the purpose of using shipping software!) So now TrackiPal imports the tracking numbers for me, and I was able to have it update past orders in mass. I had a bit of trouble getting it set up, and received immediate and specific help via chat from a live human! I appreciate the live chat support that is not a generic bot! So worth the monthly fee for me.

Lulubell Toys
United States
12 months using the app
TrackiPal Inc replied September 8, 2022

Hi there Lulubell Toys,

So much love for taking the time to write just a detailed review of TrackiPal 🙌

This will help so many other Shopify store owners make up their mind about installing TrackiPal and solve problems with their PayPal and Shopify payments.

Kudos for your kind words about our support team, human is the only way we roll!😉

Cheers
El - Founder and CEO - TrackiPal