Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

December 10, 2023

so easy to used.

EWonder’s
United States
8 months using the app
November 20, 2023

a little bit confusing but good

mellow cascade
Germany
About 1 month using the app
March 24, 2024

nn

Komfort Kleidung
Italy
17 days using the app
September 26, 2023

The app works great. There was one sync problem i could not solve myself. The support answered within 10 min. Seems there was a bigger problem but it was solved after 24h. everything fine so far! There is just one thing i wish it would be implemented: a tag on the order in Shopify which is set when the order was synched.

MONTENY
Germany
28 days using the app
October 11, 2023

5/5. This app will literally save you so many headaches. Less than $10/mo is a steal considering it's automated and saves you hours of time.

simpler-brand
United States
About 2 months using the app
December 13, 2023

Super appli

Cintura di Firenze
France
3 months using the app
May 23, 2023

Very helpful for uploading paypal tracking number automatically.
Already has very good customer support, if you need help.

Edowo
Austria
Almost 2 years using the app
TrackiPal Inc replied May 30, 2023

Thank you for your positive feedback! We're delighted to hear that you find our automatic PayPal tracking number uploading feature helpful and that our customer support meets your expectations. We're always here to assist and ensure your experience with our service is successful. Don't hesitate to reach out if you need any further assistance

- TrackiPal Team

May 22, 2023

Great app and great help to check if everything is set up well :) Have been using this for years now and I love it.

Mirabella Shopping DE
Netherlands
Over 2 years using the app
TrackiPal Inc replied May 30, 2023

Thank you so much for your kind words! We're thrilled to hear that you've been using our app for years and that you love it. It's our pleasure to assist you in ensuring everything is set up correctly. We appreciate your loyalty and look forward to continuing to serve you. If you need any further help, please don't hesitate to reach out!

Regards,
Trackipal Team

May 16, 2023

Very helpful. Could solve my problem in a short time, super customer service. The app works without any problems would recommend it to everyone.

Lavida24
Germany
6 months using the app
TrackiPal Inc replied May 30, 2023

Thank you so much for your positive feedback and recommendation! We're delighted to hear that we were able to help solve your problem promptly, and that you're satisfied with our customer service. It's great to know that the app is working well for you. We strive to provide a seamless experience for all our users. If you ever need assistance in the future, don't hesitate to reach out!

Regards,
TrackiPal Team

December 14, 2023

Super professionell!

Habithome
Switzerland
13 days using the app