Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic tracking number upload feature, saving significant time by syncing orders with PayPal. It's praised for its user-friendly interface, reliability, and ability to handle multiple PayPal accounts per store. The support team is often commended for their quick and efficient help. The app is known to prevent PayPal disputes and holds on funds, enhancing merchants' standing with the platform. It's affordable and suitable for businesses of all sizes, particularly those with high order volumes. Compatibility with platforms like Royal Mail Click & Drop and CJ Dropshipping is also noted.

September 26, 2023

The app works great. There was one sync problem i could not solve myself. The support answered within 10 min. Seems there was a bigger problem but it was solved after 24h. everything fine so far! There is just one thing i wish it would be implemented: a tag on the order in Shopify which is set when the order was synched.

MONTENY
Germany
28 days using the app
November 16, 2023

The app is great.
We had the issue that not all orders were synched to paypal and we hat to force the synch. We reached out to the support and got response within several minutes.
The developer has found the issue and fixed the synchronization between Paypal and Shopify, so that the orders are now reliable synchronized between both systems.
The support team was always very friendly and kept us up to date.
Thank you!

hitschies
Germany
21 days using the app
October 11, 2023

5/5. This app will literally save you so many headaches. Less than $10/mo is a steal considering it's automated and saves you hours of time.

simpler-brand
United States
About 2 months using the app
November 10, 2023

Very Helpful support, an awesome application. This is a must-have for anyone using Paypal with orders. Download ASAP!!

VinoEase
Canada
1 day using the app
November 20, 2023

a little bit confusing but good

mellow cascade
Germany
12 days using the app
September 22, 2023

Super!

Navela
Germany
7 months using the app
August 9, 2023

The Support is very fast and good! The App is installed and set up very fast and easy. I can recommend it!

PurcPure Hair
Germany
2 days using the app
October 11, 2023

Très bonne app et équipe au top, très réactive. J'ai eu un problème avec l'intégration sur SHOPIFY et ils se sont occupés de tout, Bravo, je recommande.

Les Caves à Vin Forgées
France
25 days using the app
May 23, 2023

Very helpful for uploading paypal tracking number automatically.
Already has very good customer support, if you need help.

Edowo
Austria
11 months using the app
TrackiPal replied May 30, 2023

Thank you for your positive feedback! We're delighted to hear that you find our automatic PayPal tracking number uploading feature helpful and that our customer support meets your expectations. We're always here to assist and ensure your experience with our service is successful. Don't hesitate to reach out if you need any further assistance

- TrackiPal Team

May 22, 2023

Great app and great help to check if everything is set up well :) Have been using this for years now and I love it.

Mirabella Shopping DE
Netherlands
Almost 2 years using the app
TrackiPal replied May 30, 2023

Thank you so much for your kind words! We're thrilled to hear that you've been using our app for years and that you love it. It's our pleasure to assist you in ensuring everything is set up correctly. We appreciate your loyalty and look forward to continuing to serve you. If you need any further help, please don't hesitate to reach out!

Regards,
Trackipal Team