Tracktor Order Tracking

Name: Tracktor Order Tracking
Brand: ShopPad Inc.
Rating: 4.8 (743 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (743)
Developer: ShopPad Inc.

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Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.

Track orders across the globe with over 1,700 integrated carriers
Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
Send email/SMS notifications based on package events (delivery, exception, etc)
Manage what customers see with your fully-customizable tracking page
Our friendly USA-based support team is here if you need any help

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English

Works with

Shopify Flow
Klaviyo
MESA
Omnisend
OrderlyEmails
Webhooks
Flow

Pricing

Trial

Free

All Of The Features on the Essential Plan
Includes 10 orders per month
FREE for development stores run by Shopify Partners

Lite

$4.99 / month

$0.05 per extra order

1,700+ Carrier Integrations
Real-time Tracking Page in Your Store
Shopify Email & SMS Integration
Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

Checkpoint Translation
Dropship Location Substitution
Estimated Delivery Date
Remove Tracktor Branding
Includes 400 orders per month
+more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

Custom Order Statuses
Product Recommendations
Export Order & Fulfillment CSV's
Customize HTML & CSS
Includes 2,000 orders per month
+more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (743)

Overall rating

4.8

Counts per rating level

91% of ratings are 5 stars
678
5% of ratings are 4 stars
34
1% of ratings are 3 stars
7
1% of ratings are 2 stars
5
3% of ratings are 1 stars
19

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

October 29, 2024

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked

- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.

- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner

- Mission control also gives a nice view of average delivery speed and where there have been exceptions

Metashot.in

India

About 1 month using the app