Tracktor Order Tracking

Tracktor Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.8 (740)
Developer
ShopPad Inc.

Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more
  • Track orders across the globe with over 1,700 integrated carriers
  • Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
  • Send email/SMS notifications based on package events (delivery, exception, etc)
  • Manage what customers see with your fully-customizable tracking page
  • Our friendly USA-based support team is here if you need any help
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow

Tracking

Branded tracking page, Order lookup page, Real-time tracking, Custom tracking link, Translation, Estimated delivery date, Global tracking, Dashboards, Order export, Multi-carrier, API, Analytics, Carrier masking

Notifications

Email, Real-time notifications, SMS, Translation, Custom notifications, Automation

Labels and packaging

Delivery dates, Order sync, Multi-language, Carrier selection

Managing shipments

Order sync, Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

Trial

Free

  • All Of The Features on the Essential Plan
  • Includes 10 orders per month
  • FREE for development stores run by Shopify Partners

Lite

$4.99 / month

$0.05 per extra order

  • 1,700+ Carrier Integrations
  • Real-time Tracking Page in Your Store
  • Shopify Email & SMS Integration
  • Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

  • Checkpoint Translation
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Remove Tracktor Branding
  • Includes 400 orders per month
  • +more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

  • Custom Order Statuses
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Includes 2,000 orders per month
  • +more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (740)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its easy setup and seamless Shopify integration. It features a customizable, user-friendly interface that fits well with merchant websites and supports tracking across multiple carriers with real-time updates. The support team is praised for their responsiveness and effectiveness, particularly in providing real-time assistance and customization support. Merchants often describe it as essential for enhancing e-commerce operations and customer experiences.

September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
United States
Over 4 years using the app
August 23, 2024

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Retail Galore Store
United States
9 days using the app
July 25, 2024

I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!

Boneda
Austria
11 months using the app

Support

ShopPad Inc. can answer any questions you have about Tracktor Order Tracking.

Developer

ShopPad Inc.

548 Market St #91031, San Francisco, CA, 94104, US

Launched

June 15, 2015

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