Tracktor Order Tracking

Name: Tracktor Order Tracking
Brand: ShopPad Inc.
Rating: 4.6 (129 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (129)
Developer: ShopPad Inc.

Install

View demo store

Keep customers on your site with branded order status and tracking

Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.

Keep customers on your site instead of sending them to carrier pages
Control how tracking details and locations appear to customers
Reduce "Where is my order?" (WISMO) support requests
Create custom order statuses before shipment to keep customers updated
Merchants love the fast, reliable support from our US-based team

Languages

English

Works with

Shopify Flow
Shopify Admin
Gorgias
Klaviyo
MESA
Omnisend
OrderlyEmails
Zendesk

Pricing

Choose the plan that best fits your business.

Free

Features

Real-time tracking page in your store
1,900+ carrier integrations
Carrier mapping & fulfillment updates
Includes 25 orders per month

Flex

$4.99 / month

$0.05 per extra order

Features

Real-time tracking page in your store
1,900+ carrier integrations
Shopify email & SMS notifications
Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

Features

Everything in Flex, plus:
Dropship location substitutions
Automatic carrier translation
Estimated delivery dates
Remove Tracktor branding
Includes 400 orders per month
+more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

Features

Everything in Starter, plus:
Product recommendations
Custom HTML & CSS
Custom order statuses
Order & fulfillment report CSVs
Includes 2,000 orders per month
+more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (129)

Overall rating

4.6

Counts per rating level

84% of ratings are 5 stars
109
6% of ratings are 4 stars
8
2% of ratings are 3 stars
2
3% of ratings are 2 stars
4
5% of ratings are 1 stars
6

All reviews

May 11, 2026

i love it

Ebbana

Germany

9 months using the app

ShopPad Inc. replied May 12, 2026

Thanks for the 5 stars, we appreciate it!

April 7, 2026

GREAT

Exotic Studio

United States

10 days using the app

ShopPad Inc. replied April 7, 2026

Thanks for the review, we're really glad you're enjoying Tracktor!

Edited November 24, 2025

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

Celeste Adore

Australia

Over 2 years using the app

ShopPad Inc. replied April 7, 2026

We're sorry to hear about this! Tracking delays can really impact the customer experience. Please reach out to our support, and our team will be happy to look into what happened.