Tracktor

Tracktor

by ShopPad Inc.

Let shoppers track their orders in real-time from your store

4.9 of 5 stars(275 reviews)

Real-time Data

Tracktor automatically integrates with hundreds of carriers across the globe, so your shoppers can see exactly where their package is 24x7

Streamline Customer Support

The most frequent question shoppers ask is, "where's my order?" Now your customers can check their order status directly from your store

Seamless Integration

Tracktor blends into your store to match your theme and is 100% responsive for desktop, mobile and tablet devices


About Tracktor

Overview

Professional-grade order status & package tracking that's integrated with all major carriers Real-time order status information in a beautifully integrated experience Customers can view their order status from your store without an account Every major retailer has order tracking built into their stores and now you can too! Increase customer satisfaction while simultaneously decreasing your support costs with Tracktor.

Features

  • Real-time integration with over 500 package carriers across the globe so your customers can see where their package is in real-time
  • Tracking happens on your store: customers enter their order number and email address to see their latest order status
  • Seamlessly blends into your store to match your brand
  • Responsive design for mobile and tablet shoppers
  • Add tracking links directly in your automated emails and Shopify customer notifications
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Works with hundreds of carriers across the globe

What's New

Now you can toggle tracking number and package contents on/off

Support

Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 10am to 6pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Integrates with

  • USPS,
  • FedEx,
  • UPS,
  • Royal Mail,
  • 500+ other carriers

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

Free

  • Your first 100 lookups are free.

Professional

$14.99/month

  • Up to 2,000 lookups per month.

Business

$29.99/month

  • Up to 5,000 lookups per month.

  • Your customers can also receive email notifications with package updates.

Enterprise

$29.99/month

Custom tailored to your business.

  • Perfect for high-volume stores needing more than 5,000 tracking lookups per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 275 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (4)

Most recent reviews

ActiveWare Apparel

No other app other than Tracktor is useful when it comes to letting your customer track their package. It adds another layer of trust factor between you and your shopper. Personally, I was having some difficulties installing the app myself and reached out to customer service. They were delighted to help me without my intervene and this is what I call a good customer service. Definitely, recommend!!!

TBEOutfitters

Awesome app, does everything I need for shipping management at a much better price than competitors. The staff is awesome and will work with you on any issues you may have

Dogs Life Colorado

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.