Tracktor Order Tracking

Tracktor Order Tracking

Reviews (153)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
United States
Over 4 years using the app
ShopPad Inc. replied April 7, 2026

We're sorry that this happened; that's definitely not the experience we want for you or your customers when using the app. Please reach out to our support, and our team will be happy to get it sorted quickly.

Edited November 4, 2018

Not worth it
you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total.
Its not per customer it the amount of times they use it.
Items showing coming from China when posted in Australia like really

Naughty By Nature Adult Store
Australia
5 months using the app
January 21, 2019

Constant harassment through email during the small trial

once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further

Natural Lice Products
United States
6 days using the app
February 3, 2021

Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.

Take It Global Sdn Bhd
Malaysia
Over 1 year using the app
Edited February 22, 2021

THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.

Bijoux Medusa
Canada
Almost 3 years using the app
ShopPad Inc. replied March 10, 2021

We have always honored any legacy billing for all merchants.

For our current plans which offer more flexibility, there is a per order charge. Shopify billing practices are to process usage charges every 24 hours and individually list charges on the invoice. Your monthly Shopify invoice will include one total usage charge and a subscription fee.

If you have any additional questions please don't hesitate to reach back out to our support team.

-Annette (Director of Customer Success)

November 2, 2025

tagitalltech
Australia
11 months using the app