Tracktor Order Tracking

Tracktor Order Tracking

Reviews (145)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
    127
  • 5% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    3
  • 4% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed order tracking directly on their websites, enhancing customer satisfaction and reducing inquiries. It features seamless Shopify integration, customizable tracking pages, and automatic carrier detection. The user-friendly interface adds a professional touch, while the responsive customer support team is noted for their quick and efficient help, often through live chat.

April 8, 2022

I like Tracktor for the information it provides to our customers but I am really disappointed that I need ANOTHER app in order to change order status automatically. I can't use Shopify Flow. The main reason I installed this app in the first place was to be able to update our customers as to where their order was in our processing queue based on the time that has passed. We may keep it installed on our store and we may not. I haven't decided yet.

Curl Warehouse
Canada
16 days using the app
June 18, 2020

I installed the app with the intent of integrating it into our site. Unfortunately, the tracking app loads from the shopify side so customizing the look an feel of the application page & results was limited for our purposes. Simply no way to do and page customization as it did not create an editable page wrap where you could bring in elements around what was being loaded into the page.

Functional, but limiting if you're looking to do customization on the actual tracking page.

JustStuffISell.com
United States
16 minutes using the app