Tracktor Order Tracking

Tracktor Order Tracking

Reviews (145)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
    127
  • 5% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    3
  • 4% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed order tracking directly on their websites, enhancing customer satisfaction and reducing inquiries. It features seamless Shopify integration, customizable tracking pages, and automatic carrier detection. The user-friendly interface adds a professional touch, while the responsive customer support team is noted for their quick and efficient help, often through live chat.

Edited November 24, 2025

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

Celeste Adore
Australia
Over 2 years using the app
Edited March 22, 2022

Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended

Momorii
Australia
11 months using the app
February 23, 2020

Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data.

Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and explain clearly where my data has gone. We are having some trust issue with the app.

Vivien Yeo's Beauty Store
Hong Kong SAR
7 days using the app