Tracktor Order Tracking

I'll start off by saying that I think the tracking page could be better looking. It's not bad, but it isn't as polished as I'd like. Aside from that, the app is a tracking power tool that I wouldn't want to be without. We can track orders straight from the order page. Tracktor connects with the Orderly emails templates - so customers get a nice-looking shipping confirmation with the Tracktor page linked to it. All in all, this is the app to go with, if you're looking for a very solid tool for tracking. And their support is helpful too.

A really great App with awesome customer support. Really helpful and caring about their customers. Clearly a must have for everyone who wants to track his orders.

Tracktor makes it possible for our customers to track their orders without having to write to us. It's integrated very well with Shopify, and setting it up is a breeze. The 5 Stars are not for the product alone, but the Superb Customer Support from the ShopPad team.

I tried to order a product and monitor the Tracktor status. Initially I guess the tracking status indicated by Tracktor was wrong because it always showed "not yet shipped" even though the product arrived to my home. After shopify support team's investigation, the wrong status was caused by the incomplete configuration on my side. Thanks very much for support team's patience and assistance. The problem is well resolved.

I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.

Great app! Support is super fast and they are always there to help you. If you are looking for tracking app, don't think twice, this is the right choice!

Love it! so easy to use and if you need any help the customer service reps are so nice to help you out with the set up, very prompt too. There is a subscription but worth it tbh

I was having issues with setting up the links and customer service was able to help me set everything up! Great customer service!

Highly recommended. The app is easy to use. The customer service team is amazing. Their response time is very fast.

This App is Amazing for the customer experience! I really recommend all e-commerce store to install this app for the best customer experience