Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

October 29, 2024

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked

- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.

- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner

- Mission control also gives a nice view of average delivery speed and where there have been exceptions

Metashot.in
India
About 1 month using the app
September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
United States
Over 4 years using the app
November 23, 2024

bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?

Olveno
France
18 days using the app
August 23, 2024

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Retail Galore Store
United States
9 days using the app
October 29, 2024

Emily did a great job setting everything up for me

Glimr
Australia
1 day using the app
July 25, 2024

I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!

Boneda
Austria
Over 1 year using the app
January 30, 2024

Good support, resolved quickly. Will update in case I will change my mind, so far great!

Lumiq™
United Kingdom
About 1 month using the app
January 5, 2024

Super und schneller Service! Vielen Dank

Ovilano
Germany
3 months using the app
December 28, 2023

Ich bin sehr zufrieden mit dem Support-Team. Sie reagieren sehr schnell, sind freundlich und gehen auf meine Anliegen ein. Weiter so, das ist eine gute Service-Orientierung.

CLAMINA
Germany
4 months using the app
January 12, 2024

Super Funktion und Dienstleistung vom Entwickler

KnuddelKiste
Switzerland
About 2 months using the app