Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Super Funktion und Dienstleistung vom Entwickler
Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!
Good app, and a really really good customer service.
An error ? -> fixed and resolved quickly.
Thanks !
Great job with this app! Thank you very much
After some assistance from the Tracktor team who are very quick to respond to queries, I am now able to track orders from aliexpress successfully. This will definitely put customers at ease when dealing with longer shipping times.
So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.
Great app and incredible support! Very responsive and helpful :)
This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order.
If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested.
Kevin
www.gotimegear.com
Simple install... online in minutes
Very clean interface, easy... great app for any site
No features though... hope they can add more layouts, and ability to change some graphics etc in the future, but its pretty clean
A huge wish to have would somehow be ability to add custom order status prior to the shipping... so someone could see the entire process for those of us that assemble products.
This app is great! Customer support is awesome and quickly responds and is very helpful! I highly recommend this app! This is a must have for your store!