Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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The install looks great so far. Support has been amazing! They went above and beyond what I expected.
Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!
Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel
Was an awesome experience. App staff is very capable and supportive. Logan Helped me out and I basically sat there and watched him do all the work. I checked it out after he was done and I have to say this is a wonderful addition to my store. Thanks Logan and thanks Tracktor.
Tracktor is working great. It has cut down on customer service emails. Customers seem to love it. Thank you!!
Great app. Very useful for any online store and they support more carriers than any other I've seen. Plus the support is A1 with them. Sorted my self inflicted issue within minutes.
Great app, highly recommended! Tracking information is very detailed for customers to be happy with. =) Special thanks to Alan Perez for his very prompt help and support and always so supportive! Thanks!!!!!!!
Amazing service! I had problems with my ordr showing up today and customer service was able to help me fix it. I was in a bit of a rush for work so I told them to just take care of it for me. An hour later I returned from break and the problem was fixed. I forgot the name of the customer service, but she was very kind and helpful and to me that is very important. I don't like feeling like I am bothering anyone when I ask for help but with her, she seem to be more than happy to help. Looking forward to a long term relationship with Tracktor as I try to grow my business. Thank you :)
I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)
This is a must have app for all e-commerce stores. The team behind it is on the ball and willing to do on the fly integrations. We are based in malaysia and use a not-so-famous postal service. The tracktor team was able to integrate it successfully within a night. Most impressed.