Overall rating Based on 460 reviews
Great tracking app. It is aesthetically better and easier to use than the other well known tracking apps on the market. The support is fantastic too!
It's an absolutely amazing app with great support. Tracking by order number and not revealing where the package is being shipped from is a huge advantage. The support staff even set up the tracking links on my site within 24 hours and made it effortless (Thanks Mandy!).
My only issue is the free plan only allows you to track 5 orders a month which is really low and probably not enough to get customer feedback, but it is worth the $14.99/month imo.
A++ Support and amazing app. their support will go with beyond your expectation never fear to try it out
Important app with unbeatable customer support!
My service requests dropped after I got tracktor. It is a must-have for all shopify store owners who are selling physical products.
Best app in the market at this price.
Timber and Iron Woodworks LLC
Works good......... Customers like it. Keeps track of all the stages of ordering, and processing.......
Fanny Pack Shoppe
I actually like the app definitely good! BUT man it can get expensive, Look into other options if you cant afford at least the 100 a month option. Because once you pass 100 orders the price jumps to 100 a month!
Great Customer Service!!!! They responded quickly on live chat and everything worked out great. Thank!!
I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!
Absurd! Does not work, overpriced, worst customer service, and charges multiple times forcefully during a month period but states billing is once every 30 day cycle!
Really great support and app, works really well for tracking orders! Staff responed fast and set up app for free!