Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
Refine
-
By rating
Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!
Very quick response!! Very efficient service, much appreciated! Can't wait to get started using the Tracktor app.
Super app. the team is very helpful and reacts and acts quickly. I've tried all similar apps but this one is definitely the best one out. There is a suitable plan for everyone.
Alan took over when I was having problems with the installation of the App. It made everything so easy and fast.
Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.
Tracktor is a great app and ShopPad offers excellent support! I appreciate the integration with OrderlyEmails and the Mission Control feature. Give it a try!
I downloaded and added this app to my store, and it really is a great application, very efficient. Professional design. I recommend installing
Loving the app so far. I've tried many others and this one has shown to be the best. Developers and support team are quick and happy to help!
Super useful, clean design that integrates with my store's design seamlessly. Excellent service from Mandy and Alan as well! Recommend :)
Great help with installing the application. Looks very professional for my customers when they need to track the order.