Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

October 22, 2018

Very quick response!! Very efficient service, much appreciated! Can't wait to get started using the Tracktor app.

Paper Donkey
Canada
Almost 2 years using the app
May 8, 2020

Super app. the team is very helpful and reacts and acts quickly. I've tried all similar apps but this one is definitely the best one out. There is a suitable plan for everyone.

ByOne™
Netherlands
Almost 2 years using the app
March 21, 2019

Alan took over when I was having problems with the installation of the App. It made everything so easy and fast.

rosesgadgets
United States
Almost 2 years using the app
October 14, 2020

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

BagyPack
Brazil
Almost 2 years using the app
March 30, 2020

Tracktor is a great app and ShopPad offers excellent support! I appreciate the integration with OrderlyEmails and the Mission Control feature. Give it a try!

Vidlogix
United States
Almost 2 years using the app
June 16, 2015

I downloaded and added this app to my store, and it really is a great application, very efficient. Professional design. I recommend installing

Ma Pr Sales
United States
Almost 2 years using the app
Edited August 14, 2020

Loving the app so far. I've tried many others and this one has shown to be the best. Developers and support team are quick and happy to help!

Zen Incense
United States
Almost 2 years using the app
March 14, 2019

Super useful, clean design that integrates with my store's design seamlessly. Excellent service from Mandy and Alan as well! Recommend :)

Mystic Motel
United States
Almost 2 years using the app
June 21, 2020

Great help with installing the application. Looks very professional for my customers when they need to track the order.

Viewfixstore
Netherlands
Almost 2 years using the app
June 13, 2019

This app was super easy to set up and very easy to use. And the support team is awesome! I inquired as to whether the formatting for a different ShopPad app can be tweaked and they not only fixed that, but they also changed formatting on this app so that it matched with the rest of my website. This is what I call excellent customer service!!

Botaneca
Canada
Almost 2 years using the app