Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

June 11, 2020

Very fast response from support and helpful. Immediate fixes. I highly recommend this app. Thank you!

Raw Deco Lab
Netherlands
Almost 2 years using the app
November 21, 2022

Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!

George and Willy
Hong Kong SAR
Almost 2 years using the app
October 22, 2018

Very quick response!! Very efficient service, much appreciated! Can't wait to get started using the Tracktor app.

Paper Donkey
Canada
Almost 2 years using the app
May 8, 2020

Super app. the team is very helpful and reacts and acts quickly. I've tried all similar apps but this one is definitely the best one out. There is a suitable plan for everyone.

ByOne™
Netherlands
Almost 2 years using the app
March 21, 2019

Alan took over when I was having problems with the installation of the App. It made everything so easy and fast.

rosesgadgets
United States
Almost 2 years using the app
October 14, 2020

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

BagyPack
Brazil
Almost 2 years using the app
March 30, 2020

Tracktor is a great app and ShopPad offers excellent support! I appreciate the integration with OrderlyEmails and the Mission Control feature. Give it a try!

Vidlogix
United States
Almost 2 years using the app
June 16, 2015

I downloaded and added this app to my store, and it really is a great application, very efficient. Professional design. I recommend installing

Ma Pr Sales
United States
Almost 2 years using the app
Edited August 14, 2020

Loving the app so far. I've tried many others and this one has shown to be the best. Developers and support team are quick and happy to help!

Zen Incense
United States
Almost 2 years using the app
March 14, 2019

Super useful, clean design that integrates with my store's design seamlessly. Excellent service from Mandy and Alan as well! Recommend :)

Mystic Motel
United States
Almost 2 years using the app