Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Signed up in February. Had Tractor team install which took a day. So far it's operating beautiful. I'll report more next month.
Amazing customer support all the way. Kayla has helped me customise my tracking page just the way I wanted it. Highly recommended :)
We use this app to track our orders. Easy to install, and if there are any hiccups along the way they have great tutorials and prompt customer service.
This app is super effective! The customer support was top noch too! They respond quickly (same day or next day) and resolved my installation issues with easy.
This is easily the best customer support I've received from any app on the Shopify store.
Very fair pricing too 11/10
Now the converstion rate on my store csn finallt increase!
Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!
Simply the best customer service I have seen in a long time! In less than 10 minutes I had more done than in 4 hours yesterday!
This app is exactly what i was looking for. I needed custom updates such as "part is being designed" "part is being fabricated" and this is the only app I could find with these.
The support team were so helpful in editing my tracking page. I wasn't font sizes changed and colors and their turn around was so quick. Thank you so much!!
Really like the app, we are on a budget but having this is worth it at the end. Pro looking app with a lot of useful setups.
Did a great job setting this app for us thanks for a fast response Sam
I have just started to use this App so far the custom service has been amazing in helping to set the app for me. Will come back I have seen it working.