Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

Edited October 28, 2016

Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful.

Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!

Cupshe
Canada
Over 1 year using the app
February 12, 2019

Excellent app, easy to use and very quick and helpful customer service. This app adds trust to your website so customers know where their package is.

Sarah Jayy
Ireland
Over 1 year using the app
December 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Bits and Gifts
United Kingdom
Over 1 year using the app
Edited November 20, 2019

Love it! They were super quick to respond and make style changes to the tracking page. Now it looks great! :-)

PushCases ™
Australia
Over 1 year using the app
March 29, 2021

Anh P. was awesome! She was super helpful and was incredibly helpful. She helped me customize the order tracking page and it looks perfect. Thank you!

Snufflez
United States
Over 1 year using the app
June 12, 2020

BEST APP!!!!! AND VERY GOOD CUSTOMER SERVICES! LOVE THIS GUYS! !!!!!The application works well!! Recommended

HIPOK
Italy
Over 1 year using the app
December 12, 2018

I haven't used the app in real action yet because I haven't launched my store yet, but it was easy to set up. The support is great.

GrowTech Garden
United States
Over 1 year using the app
March 21, 2020

Tracktor is great, have used it for multiple stores now and it does what it needs to do, provide accurate tracking information to your customers. Great support aswell, thank you Mandy!!

Polarvision Eyewear
Netherlands
Over 1 year using the app
May 20, 2020

I've been using this app for a while now. It was easy to setup and use, offers good features and works great! The support team has also been wonderful. I'd highly recommend this app!

TARAH CO.
United States
Over 1 year using the app
Edited February 14, 2020

The app is just AMAZING and Annette from the support team has been really flexible and helpful.

Plus, the look and feel is great

Ethni Beauty Market
France
Over 1 year using the app