Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

October 31, 2016

Fast and helpful support!
I've been using this app for few months and totally satisfied!
Good Job guys! Keep it up!

Xn Jxsr94dmfct2c
Hong Kong SAR
Over 1 year using the app
May 1, 2020

I had a minor bad experience with this app (layout changed etc), but this was very well cared of by their customer service. Thanks a lot again Anette!
And it's a full 5 stars because this app (and this is where it's all about no?) is the best on the market.

Sevenedge Perfect Gifts
United States
Over 1 year using the app
Edited April 25, 2016

Fantastic app, easy setup, gorgeous interface! Staff is very engaging.

Comfortable Club
United States
Over 1 year using the app
Edited October 28, 2016

Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful.

Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!

Cupshe
Canada
Over 1 year using the app
February 12, 2019

Excellent app, easy to use and very quick and helpful customer service. This app adds trust to your website so customers know where their package is.

Sarah Jayy
Ireland
Over 1 year using the app
December 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Bits and Gifts
United Kingdom
Over 1 year using the app
Edited November 20, 2019

Love it! They were super quick to respond and make style changes to the tracking page. Now it looks great! :-)

PushCases ™
Australia
Over 1 year using the app
March 29, 2021

Anh P. was awesome! She was super helpful and was incredibly helpful. She helped me customize the order tracking page and it looks perfect. Thank you!

Snufflez
United States
Over 1 year using the app
June 12, 2020

BEST APP!!!!! AND VERY GOOD CUSTOMER SERVICES! LOVE THIS GUYS! !!!!!The application works well!! Recommended

HIPOK
Italy
Over 1 year using the app
December 12, 2018

I haven't used the app in real action yet because I haven't launched my store yet, but it was easy to set up. The support is great.

GrowTech Garden
United States
Over 1 year using the app