Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Support works well. Mandy very quickly and professionally helped me. She solved my problems and gave me further advice on how to improve this application. Good job! Thank you!
I'm really glad I found this app. It's easy to use, support is great and the design is amazing.
Matt was helpful and patient with me to help me through my issues I was having with the app. Thanks for the help!
Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !
Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?
Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.
Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!
App is perfect...i would recommend it! thanks a lot for the great support!
by the way, the tracking page looks amazing!
Great app!
App does a great job for customer order tracking. It is easy to use and setup. We added a custom status (in production) easily. This requires you to manually update an order status. Sometimes when manually udating a order with the custom status, it defaults the page back to the app details instead of the order. Otherwise I love the app and recommend it.