Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

Edited February 14, 2020

The app is just AMAZING and Annette from the support team has been really flexible and helpful.

Plus, the look and feel is great

Ethni Beauty Market
France
Over 1 year using the app
July 12, 2019

Support works well. Mandy very quickly and professionally helped me. She solved my problems and gave me further advice on how to improve this application. Good job! Thank you!

cheslavshop
United States
Over 1 year using the app
December 15, 2016

I'm really glad I found this app. It's easy to use, support is great and the design is amazing.

Gonefire
United States
Over 1 year using the app
October 22, 2019

Matt was helpful and patient with me to help me through my issues I was having with the app. Thanks for the help!

Lowkey Lights
United States
Over 1 year using the app
December 7, 2020

Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !

CONCEPT Y2K
United States
Over 1 year using the app
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Poppy Austin
United Kingdom
Over 1 year using the app
January 17, 2020

Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.

DillonsPlace
United States
Over 1 year using the app
November 21, 2022

Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!

spuno.de
Austria
Over 1 year using the app
Edited June 27, 2019

App is perfect...i would recommend it! thanks a lot for the great support!
by the way, the tracking page looks amazing!

Trend-Gadgets
Germany
Over 1 year using the app
May 8, 2020

Great app!

Best New World
United Kingdom
Over 1 year using the app