Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving order tracking capabilities, noting a decrease in customer inquiries due to real-time updates. It's praised for its user-friendly interface, custom order statuses, and seamless integration with Shopify. The app's reliable performance, efficient customer support, and robust security measures are also appreciated. Many merchants commend its professional look, affordability, and value for money.

December 7, 2020

Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !

CONCEPT Y2K
United States
Over 1 year using the app
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Poppy Austin
United Kingdom
Over 1 year using the app
January 17, 2020

Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.

DillonsPlace
United States
Over 1 year using the app
April 6, 2018

This app, is a must have for all swimwear stores. It's amazing, easy to install and just fits right in best of all the free version is useable and amazing.

Testing08
United States
Over 1 year using the app
May 8, 2020

Great app!

Best New World
United Kingdom
Over 1 year using the app
August 7, 2018

App does a great job for customer order tracking. It is easy to use and setup. We added a custom status (in production) easily. This requires you to manually update an order status. Sometimes when manually udating a order with the custom status, it defaults the page back to the app details instead of the order. Otherwise I love the app and recommend it.

Rustic Sinks
United States
Over 1 year using the app
June 25, 2019

Amazing support. They're very responsive. I really recommended everyone to use this app for tracking purpose!

Sesoris
Indonesia
Over 1 year using the app
Edited May 29, 2019

I was so impressed with the app AND the excellent customer service! It was easy and they did the install for me, They helped me fix things that i didnt even know should be fixed! I am very impressed!

The Compass Rose
United States
Over 1 year using the app
March 19, 2023

Funktioniert alles super und wenn man eine Änderung vornehmen möchte die nicht manuell geändert werden kann ist der Support wirklich sehr schnell und hilfsbereit!

Awoni
Germany
About 1 year using the app
February 27, 2019

I've just started to trade and I can say that this is one of the must-have apps. The support team is very friendly and helpful.

Mini Homy
United States
Over 1 year using the app