Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Are you a store owner who is inundated with the "Where's My Order?" email?
Then you NEED this App... Tracktor will save you time, and headaches, because customers can actually check up on their orders by themselves. Now, hours of my week are not spent tracking packages, sending emails, and trying to unruffle the feathers of customers who are anxious about their orders.
The customer support for Tracktor is the BEST. Quick, efficient, polite, and they have over-delivered whenever I have messaged them through the chat box associated with the App. No waiting for hours (or days!) for a follow-up email. Just awesome customer service. Thank you, ShopPad!
Love this app! It's very well designed and simple to use :) Support is also incredible. 5++
Installed it today and working great on my site at bestinvariety.com! I contacted customer service via chat with my initial issue and I was helped right away with no waiting. Very happy with the app! Thank you.
Very good app and the staff support was great, totally recommend it ! Special thanks to Mandy and Matt ! Quick reply and very helpful ! Thanks a lot.
Works perfectly and the support was excellent, everything was set up and running correctly within a few hours of me installing the app
This app is awesome. However, make sure to set up your carrier mapping if you fulfill order with carriers that are not supported by shopify! I had to call them to set mine up and Matt was able to help me out big time. Definitely would recommend this app after researching and testing out all the major tracking apps on the shopify store!
good i like it very helpful ! its a must for a store very Good
I am extremely happy about integrating Tracktor to my store. I used to forward all my customers to third party websites or carriers' website to track their package because there was no application working with Turkish National Post. I contacted with engineers of Tracktor and they solved my problem in a short time of period. They were very concerned about what we need and finally they found us a solution. Even if your carrier is not on the list, just don't worry and get in touch with them.
I would definitely recommend!
Super schneller Support. Ich hatte ein Problem mit ein paar Kleinigkeiten zum Tracking. Das Problem war in wenigen Minuten gelöst.
Vielen Dank!!!
Very prompt and helpful support team. They helped me to integrate their app seamlessly into my website.