Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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This app was easy to install but I faced some issues to show on my homepage which was quickly fixed by Shoppad within 24 hours as I wanted my customers to have access quickly to track their shipments. Shoppad staff responded quickly to my request to be able to see all shipment tracking summary at a glance rather than checking on individual orders. Good work ! Only 1 more step to go to see the tracking status on shopify order admin instead of having to go to the app. Hope this can be done soon !
Una app esencial si deseas dar un toque personal a la tienda online. Funciona muy bien y proporciona un aspecto estupendo a la información de envíos. El servicio de atención al cliente impecable. Alan me atendió en todo momento y resolvió mis dudas y adaptaciones. Genial
This is a really good tracking app. The best and simplest I have been able to find. Customizable, effective, and a great support team that has helped me with multiple issues. I would definitely recommend this app!
Such a clever app! It's indispensable. And when I needed help their Developer time were right on it! Highly recommended!! :)
5 star service, Great App recommended. If you are thinking about getting this app, well get it already! :-) Your customers will be happy
App performs great. Had some minor problems, but they are really dedicated and fast providing solution. That's what one expect from good support :). I keep this app working on my store.
Great app and very helpful customer support.
Switched from a competitor app and really glad we did!
This app will make your support desk does more important tasks than keep on helping your customers find out when their items are arriving. Also, the support from this app is very prompt and they always check to make sure the app is working and will not hesitate to follow up and follow through until the issue is resolved. Highly recommended. Thank you.
A really great App with awesome customer support. Really helpful and caring about their customers. Clearly a must have for everyone who wants to track his orders.
I really love Tracktor, it's been a great addition to my store. It makes it easy for customers to check the status of orders and it links nicely with vendors I dropship from.