Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

April 11, 2020

Excellent customer service. Thorough and easily searchable knowledge database for users. Love the convenience and ease of just pointing customers to the app page link and they can check their shipping status - ANYTIME they want.

BackMaven
Singapore
About 1 year using the app
May 21, 2018

This app is a must for every store

Soccer Store Neuwerth
Germany
About 1 year using the app
April 6, 2018

This app, is a must have for all swimwear stores. It's amazing, easy to install and just fits right in best of all the free version is useable and amazing.

Testing08
United States
About 1 year using the app
July 24, 2018

i have just set it up and its looks good and simple for customers to track their order but i can already tell that their support is very good, answer quickly and solve my problem in the setup stage. i also like the pricing mathod its fair :) thank you 5 stars so far:)

Lychees Shop
Israel
About 1 year using the app
March 12, 2019

I had a bit trouble installing the app but thanks to the great customer service they helped to install and set up for my website. Looks professional and seems to work great. Integrates well into my store.

Fab Fantasies
United States
About 1 year using the app
December 19, 2019

Great app, UX and back-end. Easy to set-up, layout well-designed

Exceptional customer service. Concise, personal and relevant replies to questions received typically within minutes

Formae
United States
About 1 year using the app
April 24, 2018

Great app, works well.
The support is good and responded very quickly. recommended!

Medulla Market
United States
About 1 year using the app
April 8, 2019

Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!

Vinty Jewelry
United States
About 1 year using the app
August 6, 2019

The best and extremely easy to use Order Tracking app, Using this for the second time. Highly recommended..

Bright Ellie
Ireland
About 1 year using the app
March 7, 2019

Excelent customer service!. And the App itself is worth every penny, customer satisfaction guaranteed

FemmeStyleCo
Nicaragua
About 1 year using the app