Tracktor Order Tracking

Tracktor Order Tracking

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.8 (737)
Developer
ShopPad Inc.

Add real-time order tracking, custom tracking statuses, and package lookup.

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers.

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers. more
  • Track orders across the globe with over 1,700 integrated carriers
  • Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
  • Send email/SMS notifications based on package events (delivery, exception, etc)
  • Manage what customers see with your fully-customizable tracking page
  • Our friendly USA-based support team is here if you need any help
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Tracking

Analytics, API, Branded tracking page, Carrier masking, Custom tracking link, Dashboards, Estimated delivery date, Global tracking, Multi-carrier, Order export, Order lookup page, Real-time tracking, Translation

Notifications

Automation, Custom notifications, Email, Real-time notifications, SMS, Translation

Labels and packaging

Carrier selection, Delivery dates, Multi-language, Order sync

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

June 15, 2015

Languages

English

Works with

Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow

Pricing

Free

Free

  • 1,700+ Carrier Integrations
  • Real-time Tracking Page on Your Domain
  • Shopify Email & SMS Integration
  • Your first 25 orders each month are free

Starter

$8.99 / month

$0.05 per extra order

  • Checkpoint Translation
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Remove Tracktor Branding
  • Includes 100 orders per month
  • +more!

7-day free trial

Essential

$49.99 / month

$0.05 per extra order

  • Custom Order Statuses
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Includes 1,000 orders per month
  • +more!

7-day free trial

Advanced

$99 / month

$0.05 per extra order

  • Delivery & Exception Analysis Reports
  • Tracking API with Webhooks
  • Premium Data Sources
  • Shopify Flow
  • Includes 5,000 orders per month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (737)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

January 30, 2024

Good support, resolved quickly. Will update in case I will change my mind, so far great!

Lumiq™
United Kingdom
About 1 month using the app
November 27, 2023

This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.

Bashtags
Hong Kong SAR
16 days using the app
December 6, 2023

So far so good, even the tracker page looks good

Luna X
South Africa
7 months using the app

Support

ShopPad Inc. can answer any questions you have about Tracktor Order Tracking.

Developer

ShopPad Inc.

548 Market St #91031, San Francisco, CA, 94104, US

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