Tracktor Order Tracking
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.8 (742)
- Developer
- ShopPad Inc.
Featured images gallery
Add real-time order tracking, custom tracking statuses, and package lookup to your store.
Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.
- Track orders across the globe with over 1,700 integrated carriers
- Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
- Send email/SMS notifications based on package events (delivery, exception, etc)
- Manage what customers see with your fully-customizable tracking page
- Our friendly USA-based support team is here if you need any help
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, FlowCategories
All features
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- SMS
- Translation
- Custom notifications
- Automation
Labels and packaging
- Delivery dates
- Order sync
- Multi-language
- Carrier selection
Managing shipments
- Order sync
- Real-time tracking
- Branded tracking pages
- Email notifications
- Order updates
- Shipping analytics
Tracking
Notifications
Labels and packaging
Managing shipments
Pricing
Trial
Free
- All Of The Features on the Essential Plan
- Includes 10 orders per month
- FREE for development stores run by Shopify Partners
Lite
$4.99 / month
$0.05 per extra order
- 1,700+ Carrier Integrations
- Real-time Tracking Page in Your Store
- Shopify Email & SMS Integration
- Includes 200 orders per month
14-day free trial
Starter
$8.99 / month
$0.05 per extra order
- Checkpoint Translation
- Dropship Location Substitution
- Estimated Delivery Date
- Remove Tracktor Branding
- Includes 400 orders per month
- +more!
14-day free trial
Essential
$49.99 / month
$0.05 per extra order
- Custom Order Statuses
- Product Recommendations
- Export Order & Fulfillment CSV's
- Customize HTML & CSS
- Includes 2,000 orders per month
- +more!
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
Does exactly what I need and more. Pricing is reasonable compared to a few others I checked
- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.
- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner
- Mission control also gives a nice view of average delivery speed and where there have been exceptions
App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.
My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.
Support
ShopPad Inc. can answer any questions you have about Tracktor Order Tracking.
Developer
Resources
Launched
June 15, 2015
Featured in
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