Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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I am sorry for a delayed review but it is a tested one for sure.
We have been using this app for more than 2 months now and it is fantastic.
it has reduced customer queries by 40% and site looks pro.
Noah from the team was very helpful in assisting with full installation. All of my requests we duly attested and executed.
I wish they had a ANNUAL discounted payment option.
Thanks for this!
Nitin
www;itokri.com
Great customer support! Made sure I was up and running! The product is awesome as well!
Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!
Works good......... Customers like it. Keeps track of all the stages of ordering, and processing....... Excellent Customer Service... always there to help..
Great customer service! Had a few issues trying to set it up. Reached out to support and was helped right away. I Would definitely recommend using this app!!!
Great app. Easy to install, easy to use.
Also great customer support.
Thank you
Miklos
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com
Signed up in February. Had Tractor team install which took a day. So far it's operating beautiful. I'll report more next month.
Amazing customer support all the way. Kayla has helped me customise my tracking page just the way I wanted it. Highly recommended :)
We use this app to track our orders. Easy to install, and if there are any hiccups along the way they have great tutorials and prompt customer service.
This app is super effective! The customer support was top noch too! They respond quickly (same day or next day) and resolved my installation issues with easy.
This is easily the best customer support I've received from any app on the Shopify store.
Very fair pricing too 11/10
Now the converstion rate on my store csn finallt increase!