Tracktor Order Tracking

Tracktor Order Tracking

Reviews (740)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, noting its easy setup and seamless Shopify integration. It features a customizable, user-friendly interface that fits well with merchant websites and supports tracking across multiple carriers with real-time updates. The support team is praised for their responsiveness and effectiveness, particularly in providing real-time assistance and customization support. Merchants often describe it as essential for enhancing e-commerce operations and customer experiences.

September 1, 2016

I am sorry for a delayed review but it is a tested one for sure.
We have been using this app for more than 2 months now and it is fantastic.
it has reduced customer queries by 40% and site looks pro.
Noah from the team was very helpful in assisting with full installation. All of my requests we duly attested and executed.
I wish they had a ANNUAL discounted payment option.

Thanks for this!
Nitin
www;itokri.com

Itokri
India
Almost 2 years using the app
June 19, 2017

Great customer support! Made sure I was up and running! The product is awesome as well!

Sale Seeker
United States
Almost 2 years using the app
March 21, 2017

Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!

Liquidbarn
United States
Over 1 year using the app
Edited February 24, 2020

Works good......... Customers like it. Keeps track of all the stages of ordering, and processing....... Excellent Customer Service... always there to help..

Timber and Iron Woodworks LLC
United States
Over 1 year using the app
Edited March 10, 2020

Great customer service! Had a few issues trying to set it up. Reached out to support and was helped right away. I Would definitely recommend using this app!!!

Lussomo
Hong Kong SAR
Over 1 year using the app
February 14, 2019

Great app. Easy to install, easy to use.
Also great customer support.
Thank you
Miklos
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com

Hamvay-Láng
Hungary
Over 1 year using the app
March 11, 2021

Signed up in February. Had Tractor team install which took a day. So far it's operating beautiful. I'll report more next month.

Equine Goddess(R)
United States
Over 1 year using the app
April 5, 2018

Amazing customer support all the way. Kayla has helped me customise my tracking page just the way I wanted it. Highly recommended :)

Ceasdeceas
Romania
Over 1 year using the app
September 13, 2018

We use this app to track our orders. Easy to install, and if there are any hiccups along the way they have great tutorials and prompt customer service.

Music Ear Gear
United States
Over 1 year using the app
Edited October 2, 2018

This app is super effective! The customer support was top noch too! They respond quickly (same day or next day) and resolved my installation issues with easy.

This is easily the best customer support I've received from any app on the Shopify store.

Very fair pricing too 11/10

Now the converstion rate on my store csn finallt increase!

Items to Excite Em
United States
Over 1 year using the app