Tracktor Order Tracking
Reviews (737)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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I'm really glad I found this app. It's easy to use, support is great and the design is amazing.
Matt was helpful and patient with me to help me through my issues I was having with the app. Thanks for the help!
Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !
Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?
Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.
Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!
App is perfect...i would recommend it! thanks a lot for the great support!
by the way, the tracking page looks amazing!
Great app!
App does a great job for customer order tracking. It is easy to use and setup. We added a custom status (in production) easily. This requires you to manually update an order status. Sometimes when manually udating a order with the custom status, it defaults the page back to the app details instead of the order. Otherwise I love the app and recommend it.
Amazing support. They're very responsive. I really recommended everyone to use this app for tracking purpose!