Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

May 2, 2017

Una app esencial si deseas dar un toque personal a la tienda online. Funciona muy bien y proporciona un aspecto estupendo a la información de envíos. El servicio de atención al cliente impecable. Alan me atendió en todo momento y resolvió mis dudas y adaptaciones. Genial

Soloartesmarciales
Spain
About 1 year using the app
June 16, 2021

This is a really good tracking app. The best and simplest I have been able to find. Customizable, effective, and a great support team that has helped me with multiple issues. I would definitely recommend this app!

JerseyBird Customs
United States
About 1 year using the app
September 1, 2019

Such a clever app! It's indispensable. And when I needed help their Developer time were right on it! Highly recommended!! :)

beautywonderful.com
United Kingdom
About 1 year using the app
Edited September 4, 2018

5 star service, Great App recommended. If you are thinking about getting this app, well get it already! :-) Your customers will be happy

Dark Moon Merchant
United States
About 1 year using the app
Edited February 1, 2019

App performs great. Had some minor problems, but they are really dedicated and fast providing solution. That's what one expect from good support :). I keep this app working on my store.

Womens Paradise Eu
Croatia
About 1 year using the app
December 1, 2015

Great app and very helpful customer support.
Switched from a competitor app and really glad we did!

Lifestyle Labs 2
United Kingdom
About 1 year using the app
November 6, 2017

This app will make your support desk does more important tasks than keep on helping your customers find out when their items are arriving. Also, the support from this app is very prompt and they always check to make sure the app is working and will not hesitate to follow up and follow through until the issue is resolved. Highly recommended. Thank you.

Urbanesteem
United States
About 1 year using the app
November 23, 2021

A really great App with awesome customer support. Really helpful and caring about their customers. Clearly a must have for everyone who wants to track his orders.

myhomeware
Austria
12 months using the app
March 8, 2021

I really love Tracktor, it's been a great addition to my store. It makes it easy for customers to check the status of orders and it links nicely with vendors I dropship from.

Douglas Lynn
United States
12 months using the app
January 11, 2019

Tracktor helps my customers find a good night's sleep because they always know where their package is. We ship with Swiss Post and the app didn't work correctly in our store, but as soon as we contacted ShopPad support they assisted us perfectly and resolved our issue. Super happy with it. Will definitely use Tracktor a long time.

Wolfmind
Switzerland
12 months using the app