Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

June 18, 2015

⭐️⭐️⭐️⭐️⭐️ for the app- ⭐️⭐️⭐️⭐️⭐️ for the customer service! Great addition to our site - customers love it! Many thanks to the Tracktor team!

Shopmillcrestvintage
United States
Almost 5 years using the app
March 18, 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

WinterCocoon
Belgium
Over 4 years using the app
September 21, 2021

Great app! Support is super fast and they are always there to help you. If you are looking for tracking app, don't think twice, this is the right choice!

Allhewants
Bulgaria
About 4 years using the app
August 17, 2015

Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!

Blenderseyewear Com
United States
About 4 years using the app
January 3, 2020

Amazing service! I had problems with my ordr showing up today and customer service was able to help me fix it. I was in a bit of a rush for work so I told them to just take care of it for me. An hour later I returned from break and the problem was fixed. I forgot the name of the customer service, but she was very kind and helpful and to me that is very important. I don't like feeling like I am bothering anyone when I ask for help but with her, she seem to be more than happy to help. Looking forward to a long term relationship with Tracktor as I try to grow my business. Thank you :)

Popstry
United States
About 4 years using the app
September 9, 2015

This is a must have app for all e-commerce stores. The team behind it is on the ball and willing to do on the fly integrations. We are based in malaysia and use a not-so-famous postal service. The tracktor team was able to integrate it successfully within a night. Most impressed.

Stickmanvinyls
Malaysia
Over 3 years using the app
February 24, 2020

I've been using this app for nearly 4 years now and still hasn't failed me. I always get a quick response from support and the app is easy to use.

Divine Lash Co.
United States
Over 3 years using the app
January 15, 2020

Awesome app that works like a charm. I had some trouble setting it up in the beginning but the customer support was super swift and helpful!

Pluizenleven
Netherlands
About 3 years using the app
April 16, 2020

I really loved their customer support and like the fact that I can track aliexpress stand shipping. Thank you!

Artrostic
United Kingdom
About 3 years using the app
June 24, 2015

I love this APP. It's helps out a lot for my store

Richgirlscloset
United States
About 3 years using the app