Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

January 8, 2021

This app is a game changer in our store! It makes the shipping process so much more transparent for our customer who are far more satisfied since we installed the app! Additionally the customer support is absolutely great. We get fast answers for every question which comes up. Highly recommended!

einfachglücklich24
Germany
8 months using the app
April 28, 2020

I discovered this application by chance and I must admit that it is the best to track your package.
The service is top notch, the operation of setting up the tracking links was fast and I strongly recommend again for your actions.

TENDANCE EVERYDAY
France
8 months using the app
Edited November 21, 2019

Amazing experience. Responded within SECONDS, and was vey patient when helping me out. We resolved my issue. Outstanding customer service.

BleuWarehouse
United States
8 months using the app
April 10, 2018

une équipe excellente et très réactive en cas de problème je recommande vivement cette application

Sport Trainning
France
7 months using the app
June 19, 2017

Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!

Fashion Factory 1
Jordan
7 months using the app
November 11, 2020

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Aquarium Co-Op
United States
7 months using the app
June 22, 2018

Amazing app and support, I highly recommend it!

Chillattic
United States
7 months using the app
July 15, 2020

Error was found quickly, thank you very much. Support was friendly and I like to write again if something is wrong.

dealfox24
Germany
7 months using the app
December 14, 2018

Excellent customer service! Fast to respond to emails and willing to do a lot of the technical work for us.

The Rec Room Game Company
United States
7 months using the app
December 11, 2019

So far, so good! I needed help with support right off the bat & they responded & fixed the issue immediately.

Pockets On My Dress
United States
7 months using the app