Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

November 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

A Gilded Leaf
United States
Over 4 years using the app
March 18, 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

WinterCocoon
Belgium
Over 4 years using the app
January 7, 2019

The install looks great so far. Support has been amazing! They went above and beyond what I expected.

Upgraded Outdoor Living
United States
About 4 years using the app
September 21, 2021

Great app! Support is super fast and they are always there to help you. If you are looking for tracking app, don't think twice, this is the right choice!

Allhewants
Bulgaria
About 4 years using the app
August 17, 2015

Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!

Blenderseyewear Com
United States
About 4 years using the app
September 28, 2018

Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel

Sullen Art Co.
United States
About 4 years using the app
June 19, 2018

Was an awesome experience. App staff is very capable and supportive. Logan Helped me out and I basically sat there and watched him do all the work. I checked it out after he was done and I have to say this is a wonderful addition to my store. Thanks Logan and thanks Tracktor.

Nstylestore Com
United States
About 4 years using the app
October 2, 2018

Tracktor is working great. It has cut down on customer service emails. Customers seem to love it. Thank you!!

Knitting-Warehouse
United States
About 4 years using the app
July 16, 2019

Great app. Very useful for any online store and they support more carriers than any other I've seen. Plus the support is A1 with them. Sorted my self inflicted issue within minutes.

Manic Muscle Labs
United Kingdom
About 4 years using the app
Edited April 3, 2018

Great app, highly recommended! Tracking information is very detailed for customers to be happy with. =) Special thanks to Alan Perez for his very prompt help and support and always so supportive! Thanks!!!!!!!

Smartshoppers152
United States
About 4 years using the app