Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

January 25, 2019

Tracktor is a winner of an app, hands down. Its especially ideal for dropshippers because it provides an order tracking alternative that looks good and trust worthy for the customer, rather than a order tracking page with a link that directs the customer to a third party site to track orders. Its a must have, hands down.

Fitness Junkies
United States
Over 5 years using the app
June 18, 2015

⭐️⭐️⭐️⭐️⭐️ for the app- ⭐️⭐️⭐️⭐️⭐️ for the customer service! Great addition to our site - customers love it! Many thanks to the Tracktor team!

Shopmillcrestvintage
United States
Almost 5 years using the app
June 25, 2019

The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!

PhotogenicHair
United States
Over 4 years using the app
November 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

A Gilded Leaf
United States
Over 4 years using the app
March 18, 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

WinterCocoon
Belgium
Over 4 years using the app
January 7, 2019

The install looks great so far. Support has been amazing! They went above and beyond what I expected.

Upgraded Outdoor Living
United States
About 4 years using the app
August 17, 2015

Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!

Blenderseyewear Com
United States
About 4 years using the app
September 28, 2018

Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel

Sullen Art Co.
United States
About 4 years using the app
June 19, 2018

Was an awesome experience. App staff is very capable and supportive. Logan Helped me out and I basically sat there and watched him do all the work. I checked it out after he was done and I have to say this is a wonderful addition to my store. Thanks Logan and thanks Tracktor.

Nstylestore Com
United States
About 4 years using the app
October 2, 2018

Tracktor is working great. It has cut down on customer service emails. Customers seem to love it. Thank you!!

Knitting-Warehouse
United States
About 4 years using the app