Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, thereby enhancing customer satisfaction and streamlining operations. It features detailed tracking, custom order statuses, and integrates smoothly with Shopify and email apps. The dashboard offers insights into delivery speeds and issues. Merchants also praise the easy setup and responsive support team that assists with customization and troubleshooting.
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Works perfectly and the support was excellent, everything was set up and running correctly within a few hours of me installing the app
Alan is absolutely fantastic! 10/10 Customer Support! The app also is very well made, very nice looking, easy to use. My customers love it!
The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.
Tracktor is the best app for shipment tracking! Very easy to setup and use and our customers love the visibility. Any page formatting issues and the team at Tracktor is quick to respond and fix - thanks Matt!
GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.
The team at Tracktor have been brilliant! Mandy in particular has gone out of her way to make our experience a good one. She has answered our questions in a timely manner and helped us set some of the courier mapping which has saved us lots of time. She also surprised us with improving the layout of our tracking page! It looks slick now.
I can't recommend them enough! Six stars!
A very good service ! Many thanks to the team, I recommend. They were very nice available and professional !
Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app
Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.
Great app and incredible support! Very responsive and helpful :)