Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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I was a little confused on the initial set up, but customer support quickly answered all questions I had.
Support is clear and efficient: in 1 day, they provided to resolve my problem. Highly recommended. Additionally, the price for basic plan in cheap
Fast and very helpful Support ! i can recommend the whole team for tracktor. It's also a very useful plugin and cheap !
App works wonderfully and the design aesthetic is top notch and fits in wonderfully with my theme. Definitely a great asset to anyone who wants their site to have an edge in customer service and support.
I love this app! So helpful:) We really needed an effective way of letting our customers track each order. Im so happy we found tracktor:)
The app looks good and the support is amazing. I still have yet to use it more and on a live page for a more detailed review:)
I used this app to help customers track orders. I had a little trouble at first because my settings were wrong. I reached out to customer support and they literally responded within 10 seconds. I have never come across an app with a response time that fast. They also did a phenomenal job helping me. I highly recommend this app.
L'application est vraiment sympa, avec un support très compréhensif et qualifié. Ils font un travail vraiment super et je suis content.
Making tracking visual for our customers is great! I love the progress bar and map! Being able to track by order# & email is good because most people know that, but don't always know their tracking# (which is usually also a pain to type) or shipper.
After installing this app I noticed a few tweaks and suggested them to the team behind it who took it onboard and implemented them right away! Great app & support!
I really like this app! It really helps us with the customer inquiries and question about orders. Highly advise!