Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Very practical app to communicate a clear and transparent shipping info to the customers. App can be integrated into existing theme structure to make a stable and professional impression.
Great app and superb and fast help. Good job guys!!
The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forgetFirst of all, the customer service is out of this world. The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forget
I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!
Okay so I literally just started my website last month and surprisingly things have been well. I used aftership at the beginning because it had more reviews and I kinda went with the majority without doing any research. After using them I realized how poor their system was and how many mistakes it made by not detecting the couriers properly plus for customers there's just not enough information there. Anyhow before this turns into a review for Aftership I would like to stress on how beautiful, easy, and actually benificial Tracktor is. Literally feels like upgrading from a Civic to a Mercedes. Tracktor is smart at automatically detecting orders, has a map feature, plus features that let you basically control every aspect of tracking from your customers perspective. If you configure the app well, it should easily answer and alleviate any questions or concerns your customers have. I would 1000% recommend this app to both new and established businesses. Best wishes!
quick support answer and could make custom CSS, very satisfied
Great support. They helped me with my tracking for customers by going right in and fixing the problem I had. Now customers can track much easier and I have less worry. Thank you!
Great app, I highly recommend it to track your orders! I've made a great experience with the support.
Great app. Quickly in hand and really efficiant. My customers will not worry no more...Great work ! Keep going ;)
Super gute App!!!! Du brauchst Hilfe? -Der Support Antwortet Blitzschnell und richtet es nach Wunsch schnell ein, sehr zu empfehlen!