Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

June 10, 2019

Alan really helped me out. Tracktor's customer service team provides exceptional service. Their team easily fixed my problem in a timely manner!

the happy supply
Canada
6 months using the app
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

boxmenswear
United Kingdom
6 months using the app
September 23, 2020

Great app to increase transparincy about the delivery time. People will contact you alot lesser. Had some issues because my supplier changed the koerier method. Support did help me out.

BlueRex
United States
6 months using the app
March 10, 2020

Customer support is AMAZING and Tracktor gives my store such a great way for my customers to be really happy, keep tracking enquiry emails to a minimum, and an opportunity to upsell at the same time.

The Good Dog Co.
Australia
6 months using the app
February 16, 2019

LOVE LOVE LOVE ***

The App works perfect PLUS and thats best and important to me: the support is amazing! They even do stuff thats not in their profile like small layout stuff to make the tracktor page matching my Theme design - for free :)

THANKS SO MUCH

Judith & Jules
Germany
6 months using the app
October 11, 2019

amazing app every shopify user should have this. very co-operative customer service. highly recommended

ShopyFever
United Arab Emirates
6 months using the app
Edited July 24, 2020

Great app! I very much appreciate the support team. They helped me to fix centralize my tracking page. Thanks guys)

BlissFore
Greece
6 months using the app
Edited October 28, 2019

Mandy from the team was super helpful and made the installation, all included for free! super happy!!thank you!

The Daily Pomeranian
Spain
6 months using the app
Edited September 5, 2020

A l'écoute et très investit, excellente équipe qui répond rapidement et gère les problématique. Je conseille vraiment !. Une grande aide pour les clients

Mon-petit-sac.fr
France
6 months using the app
January 11, 2019

Realmente muy útil, mande un mail para que el soporte se encargue de hacer toda la instalación y lo hicieron muy rápido y bien. Muy conforme

Kitcheniable
Argentina
6 months using the app