Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

March 17, 2020

Worked perfectly and very good service. Had an issue and they answered very fast and fixed it. Highly recommend it.

Easy Stuff
Spain
6 months using the app
Edited May 15, 2018

Le support est excellent ! J'ai eu un conseiller en moins de 5 minutes alors qu'il était 23 heures !
Je recommande très fortement, d'autant plus que l'application fonctionne avec Aliexpress Standard Shipping et le e-Packet !

Good Job Logan ;) !

Mrl91200
France
6 months using the app
June 4, 2018

So far this is a very good app to keep track of your products why in route to your customer.

Staleyenterprizes
United States
6 months using the app
July 7, 2018

Amazing app! Super easy to use and customer service is super awesome!

Thinksolutionz
Kuwait
6 months using the app
June 21, 2023

Services is great and customer services

Divana Fashion
United States
5 months using the app
July 30, 2019

Great app. Thanks to Alan for installing it for me. I feel very excited to start using it.. it look really promising actually. I recommend you to try it.

Sheratique
Saudi Arabia
5 months using the app
November 15, 2018

I used this app to help with shipping tracking numbers and confirmation emails. Aaron from Tractor support set everything up for me and added all the needed links, and I did not have to do a thing except approve the changes. He was awesome and the APP is amazing and has saved me so much time and is going to save me so much more time and money in future sales. Awesome service and Awesome App!!!

sassyTs&More.com
United States
5 months using the app
Edited June 26, 2017

Great customer service. I had an abnormal question and they helped me figure everything out in a timely manner.

Vitalix Fitness
United States
5 months using the app
March 30, 2022

I loved that i could add support into my store and they set it all up for me, made it much more stress free

bamboobabey
Australia
5 months using the app
March 9, 2018

Brilliant app! Plus the customer service is great they helped me with a few teething issues.

Feisty Fox
United Kingdom
5 months using the app