Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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I've only used it in test mode but it is waaay better than 17track.net which really didn't live up to its fodder. I think I'm going to stick with many of the apps that I find on ShopPad.com, which really speak to the website and helps to give it more personality by creating many customized attributes, making my website appear all hand-built without themes. It is shaping up to become a greater website because of these apps!
I am loving this app. It makes it so much easier for customers to track their package. This app is a must have!
I used this app to track orders and Mandy Hom helped us get this set up. Super fast responsive time and very nice. Got this done so quick for us.
awesome app! so easy to use and very helpful
If I could give it 6 stars, I would!
Yes it is THAT GOOD! Tracktor isj ust what we were looking for, the ability for us to be able to include an 'Expected Dispatch' date (or up to 3 of our choosing) in the progress bar is simply GOLD!!! We often need to backorder certain line items on the same order but need to hold order until completed or 'Order Ready' status.
However, if there was an enhancement I could suggest for the wish list it would be the ability to update the status of multiple orders in bulk or in a grid form type environment. Apart from that so far we are extremely happy with the easy operation of it and applaude Shopad programmers for applying the KISS (Keep It Simple Stupid) method throughout this app, well done guys.
Additionally, the app also projects seriously professional look on our website and blends in perfect with our theme layout and colours just like I paid ShopPad $1,000's to program it just for us. Again, weel done and a huge Hat Tip to you all.
Thanks for the help. Made it very user friendly. Great online customer service. Will recommend. Happy Client!
Great customer support. They helped me to figure out how to install some parts properly. They also have a free version which is great.
A very good service ! Many thanks to the team, I recommend. They were very nice available and professional !
great app!, I recommended. The most appreciated is helping from team. They're done quickly and with professionalism. Thanks!
Such a great app and the customer service is amazing they we super quick to help me with custom code to blend it in completely with my site. I would recommend these guys to anyone.