Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

Edited October 10, 2018

This app is really awesome. Easy to install & use. Very useful to track order for all customers. I am feeling happy that I made right decision to use Tracktor App. Good job

Online Baby Zone
India
11 months using the app
July 31, 2017

LOVE. I was able to really easily install this app and integrate into my store and customer emails. My shop, Babe Basics, is a dropship store, and I'm usually dealing with multiple packages per customer. Now, it's really easy for me or my customer to be able to track each component of an order in the seamlessly integrated UI. Plus, I can share the tracking page with my customers as soon as they place an order, cutting down on the number of "where is my order" emails I have to answer!

Dropship Mn
United States
11 months using the app
April 3, 2019

This app is easy to install and easy to use. A must in any store as it ads a real professional touch and it has a clean design.

Best of all, the customer service is 10/10. If you have any issues or get stuck, they really go above and beyond to help. Would highly recommend.

Mom Shop Online
United Kingdom
11 months using the app
December 7, 2019

This is not an honest rating as my store is not open for business yet. Please request this review again after 12/10/19.

Unique Avenues
United States
10 days using the app
April 23, 2018

great app. easy to set and use. highly recommend

House Of Botta
United Kingdom
10 months using the app
March 8, 2018

Customer service was incredibly helpful and responsive to my issue. Would recommend to anyone dropshipping!

Umerosports
United States
10 months using the app
Edited January 29, 2019

I used the app for the first time. It worked fine. After some clarification by customer service I understood the customer notification well. I love this.

Dynowin
United States
10 months using the app
November 15, 2017

I love this app! Essential for any Shopify shop! <3

Vipapier
Brazil
10 months using the app
June 28, 2019

Love the excellent support I received with installing the app. Fast and efficient service. Thank you so much! This will be a great service to my customers.

BELLADONNA
South Africa
10 months using the app
July 19, 2018

Great customer service! App works great and shows trust for my customers. Thank you

Discount Timepiece
United States
10 months using the app