Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.

January 20, 2018

Working find, easy to integrate, nice look, but it would be a 5 stars apps if:
You can track more than 1 tracking number in an order, faster response customer support & have notification to customer for each status update prior to shipment.

Theaubergines
Indonesia
17 days using the app
June 1, 2018

I read lots of good reviews. I'm still new here and I wanna try this app

Inside My Vax
Canada
5 days using the app
May 13, 2017

Kit Karts automatically aggregates all abandoned carts from the previous day and notifies you through SMS with Kit.

Minhhai
United States
24 minutes using the app
April 24, 2023

installing was easy I am new to using this app but so far I am happy even though I haven't used it yet

GiftsWeNeed
United States
7 minutes using the app