Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

August 4, 2022

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

NutriVita
United States
About 2 years using the app
May 23, 2020

App performs well & I have had the best experience with the team at ShopPad (particularly Mandy & Annette) who have always been quick and happy to respond to any queries I have had. Definitely recommend.

Lanyardi
Australia
About 2 years using the app
May 31, 2020

Excellent App and great Customer Success Team! Special thanks to Annette for her support and professionalism!!!

Big Bang Cosmos
Singapore
About 2 years using the app
April 17, 2020

This app has really helped me with customer order tracking. It's easy to insta1l, customize and use. I wish though there was a way to view all orders delivered within a spacific time frame or all orders whose delivery has exceeded a certain duration of time. That would be really useful

JanCars
United States
About 2 years using the app
November 19, 2020

This App is really good. The customer Service is just perfect. They reply very fast, and they really take time to help you with every Problem you have! I'm really highly satisfied with their service.

Wow-box24
Germany
Almost 2 years using the app
June 23, 2015

We're excited to get started using Tracktor! Great app, so far. :)

Kawaiicrate
United States
Almost 2 years using the app
July 13, 2015

One of the easiest and quickest ways to give your store "Amazon Like" tracking capabilities. One of the most beautiful apps in the Shopify App store, not to mention perhaps the easiest to install. We at EarthLED.com love it!

Earthled
United States
Almost 2 years using the app
March 23, 2023

Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.

Quality Approach Fashion
United Kingdom
Almost 2 years using the app
November 24, 2020

After i contacted the customer service, all my issues was fixed. The Service is really fast and good, i appreciate it!

trendwolf24
Germany
Almost 2 years using the app
June 11, 2020

Very fast response from support and helpful. Immediate fixes. I highly recommend this app. Thank you!

Raw Deco Lab
Netherlands
Almost 2 years using the app