Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Very practical app to communicate a clear and transparent shipping info to the customers. App can be integrated into existing theme structure to make a stable and professional impression.
Great app and superb and fast help. Good job guys!!
I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!
quick support answer and could make custom CSS, very satisfied
Great support. They helped me with my tracking for customers by going right in and fixing the problem I had. Now customers can track much easier and I have less worry. Thank you!
Great app. Quickly in hand and really efficiant. My customers will not worry no more...Great work ! Keep going ;)
Super gute App!!!! Du brauchst Hilfe? -Der Support Antwortet Blitzschnell und richtet es nach Wunsch schnell ein, sehr zu empfehlen!
Great App! Helps to build customer trust and provide accountability for their orders. Only wish it had more features at better prices.
This is the perfect app to track my orders. In the last period it helped me a lot with the costumers who wanted to know where his package were. And it also has a great and fast costumer service!
Happy so far with service from support team. With extra attention given to help me solve my issues. They were fast in replying to my questions which is always very soothing. Mandy was particularly helpful for me in assisting and tweaking the documents to my liking.
Now i need to see how it performs long term, and if the cost is worth it compared to other cheaper apps on the market.
Hopefully it is good value (for what i'm paying monthly for now) with no glitches or problems like some other apps cause.
If only i could delete some of the Chinese language and links in the tracking display, would be advantageous.
Time will tell how how it rolls out.
Thanks