Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

August 24, 2018

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Lcj6
Australia
4 months using the app
April 17, 2023

The staff were quick to respond to my inquiries and helped me make it work quickly! I was impressed. Great app and costumer service

Funwellnessa
United States
4 months using the app
July 1, 2015

Great app and we like that it brings the customers back to our website to track their orders potentially leading to another sale. Also the support staff was quick to respond and add a feature from a suggestion email.

Kaleb Kendama
United States
4 months using the app
December 2, 2019

I love the app it looks great and provides a great interface for my customers. Not only that but the customer support team customized the appearance for me

AngelSounds
United States
4 months using the app
December 28, 2023

Ich bin sehr zufrieden mit dem Support-Team. Sie reagieren sehr schnell, sind freundlich und gehen auf meine Anliegen ein. Weiter so, das ist eine gute Service-Orientierung.

CLAMINA
Germany
4 months using the app
May 9, 2019

It's an absolutely amazing app with great support. Tracking by order number and not revealing where the package is being shipped from is a huge advantage. The support staff even set up the tracking links on my site within 24 hours and made it effortless (Thanks Mandy!).

My only issue is the free plan only allows you to track 5 orders a month which is really low and probably not enough to get customer feedback, but it is worth the $14.99/month imo.

TrekZip.com
Canada
4 months using the app
November 28, 2017

Amazing app and very responsive team.

Peinturenumero
United Kingdom
4 months using the app
February 11, 2019

Excelente!!!!! Muito bom atendimento!!! Suporte ao usuário maravilhoso!! Adorei e recomento muito!!!

ATAS PetStore
Brazil
4 months using the app
April 10, 2019

I haven't really had a chance to look into the app.
Thank Yo for installing it for me I'm sure that I will be happy with it

ljbyourhome
United States
4 months using the app
May 22, 2018

This is a great app and I would recommend it to anyone that wants to grow their business. Their customer support is very prompt and helpful.

Sleemamas
United States
4 months using the app