Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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The ShopPad team is great! They helped us set up the app and fix any formatting issues we had. Tracktor works perfectly for us and would recommend to anyone looking for a tracking app.
Great App, good for tracking.
The app does exactly what I need. Something with my theme was causing issues with app. I reached out to Tracktor and they personally fixed it the same day I added them.
Thank you, Mandy H. for the support and fast replies, it did not last 5 minutes to solve my problem, and she was really nice helpful!
The app has been working very well and its the cleanest and neatest looking out of all the other tracking apps i have tried out. Customer support is also very on point and quick to respond!
Very recommended app. The customer service was excellent. Mandy solved all my problems and I really recommend this app.
Literally perfect app. Has everything You need. Support is also helpful and replies very quickly and conveniently!
I moved from a different tracking app and I'm very pleased! They adjusted the width for me and their customer service was super quick! Thank you!
I just installed this app and i tested it with previous order i had and it worked well. There was an order that as delivered today and the app was able to give me real time information that the order was delivered.
Most importantly, i had a question with the setup and i sent a chat message and the response was under 1 minute. Super fast customer respond.
Really liking this app. Customer service is really great. ask for help on setup and it was done quick. customer service is quick to respond and friendly. Definitely recommend this one!