Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.
I love the app it looks great and provides a great interface for my customers. Not only that but the customer support team customized the appearance for me
It's an absolutely amazing app with great support. Tracking by order number and not revealing where the package is being shipped from is a huge advantage. The support staff even set up the tracking links on my site within 24 hours and made it effortless (Thanks Mandy!).
My only issue is the free plan only allows you to track 5 orders a month which is really low and probably not enough to get customer feedback, but it is worth the $14.99/month imo.
Amazing app and very responsive team.
Excelente!!!!! Muito bom atendimento!!! Suporte ao usuário maravilhoso!! Adorei e recomento muito!!!
I haven't really had a chance to look into the app.
Thank Yo for installing it for me I'm sure that I will be happy with it
This is a great app and I would recommend it to anyone that wants to grow their business. Their customer support is very prompt and helpful.
The tech support provided by Tracktor is unparalleled! Mandy, the agent who was helping me, was incredibly knowledgeable and patient. She guided me through each step and was able to take over when I needed extra help. This app is wonderfully comprehensive and I would have never known the benefits if Mandy hadn't been there to show me how to properly implement it (not because the app is confusing, just because I'm a little dumb sometimes). Wonderful app, amazing support. Thanks again, Mandy :)
I would like to thank the team who was able to configure directly on my site, because I could not install the codes.
Thank you for their quick response and efficiency.
I highly recommend this application which has in addition a great customer service.