Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Really useful app! more custom status options would be nice but the quantity available is great. Support are really responsive and quick at getting any problems fixed!
Finally a tracking app that actually works!
Works really well! Easy to install (the developer helped me) - love that customers can easily track their order- cuts down on all the constant queries!!!
Great app! it is well customizable
The team is helpful and efficient for questions!
Thanks a lot.
El equipo de Tracktor es genial! Me resolvieron muchos problemas de forma muy rápida y eficiente.
Además, la integración al tema de nuestra página es fantástico, porque la experiencia de usuario mejora muchísimo.
Estamos muy contentos de haberlos sumado como socio estratégico a nuestro ecommerce.
This app is now the real deal. Back in 2017 when we were considering using it we couldn't bulk edit statuses. Now we can and I love it!
I've been using the Tracktor app since Nov. 2020. I dropship from AliExpress using Oberlo and this app functions beautifully with my business model. I've had experience with the app itself and also the customer support and I don't have anything bad to say. I've been able to contact support to help me with the setup and hid the word "AliExpress" from my customer's tracking page as a carrier. This app allows you to see your average "days to delivered" per carrier so you can update your shipping policy page accordingly and quote shipping times better. Also, I was able to code in some notices on the tracking page on my site to let customers know of any shipment delays that might be going on along with our customer support email should they have any questions. You can also hide certain, locations if you don't want your customer to see that their package is coming from China, but I leave that alone, I want my customers to know where their package is coming from, transparency is important to us. It's just a great app and it helps to curb all those "Wheres my order?" emails we love so much, ha!
Wow! Best package tracker ever on shopify! Design is so beautiful and fit perfectly in my theme. Way better than aftership! I strongly recommend it!
Nice app helps a lot and costumer service are here to help thank you that was nice from you keep it up!
Instale esta aplicación y tuve un pequeño problema. y contacte con ellos me solucionaron super rapido muy recomendable sobre todo por el servicio de atención al cliente. Operador Abby Salvador saludos.