Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
Refine
-
By rating
I love this APP. It's helps out a lot for my store
I am at a loss for words - because I have been looking for an app like this for 1.5 months! After trying app after app, wasting money and just "ok" support - this app and support completely blew my mind!
As a dropshipper, I needed support for multiple carriers, and needed to control the information that appears to better my customer experience. It is almost like this app was built FOR dropshippers, because they offer everything I didn't even know I needed.
The support (Matt) is exceptional - willing to help with anything you need and proactively offering solutions and adjustments to ensure the app is a PERFECT fit for you. I am so sad it took me so long to find them, but I can truly relax now knowing my customers' #1 inquiry will be answered by their app, giving me time back to work on my business. So, it pays for itself.
Thank you guys!
Very good app, price is correct and customer service really fast if you need any customization ! I recommand this app
I used this app since my store opened, and it works great. Easy to track, analyze, integrates in sec.
I recently changed my store theme, and it had some issues on the display within the tracktor page, and their support replies quick and solved my problem with a helpful manner and speed.
It was fairly easy to install and covers the carriers which are missing from Shopify. Happy with this app so far.
Super useful app. The best of its kind and amazing support. Highly recommended!
Quickly, friendly Support. The answer of my Question was being solved in few minutes. The app is practical and the support ist high quality
Amazing app! I had a design issue with the tracking page and the support fixed it within the day - would recommend.
Great tool to keep my customers in the loop of their order status. Thanks Tracktor!
This has been our go to app for tracking. The integration is flawless and the support is phenomenal. Highly recommend!
www.bluelavaclothing.com