Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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The tracking app is a powerful and efficient tool that greatly simplifies the process of monitoring and managing activities. With its user-friendly interface, it offers seamless navigation, making it accessible for users of all tech backgrounds. The app's real-time tracking feature provides accurate location data, which is invaluable for both personal and professional use cases, such as keeping tabs on loved ones or managing fleet operations. The app's robust security measures ensure data privacy, giving users peace of mind. However, occasional glitches have been reported, requiring prompt updates. Overall, the tracking app remains a reliable and indispensable companion for staying organized and informed
didn't use it yet but from the start it looks WAY better than any other tracking app i've used. Good start!
Great customer service Quick to respond Quick to troubleshoot ANY PROBLEMS HIGHLY RECOMMEND this app
this app makes order tracking easy for me and the customers. i like also that i can rely on a timely response (live chat or email) from tech support when i had issues. had a small glitch at the time of setup and was developer was super helpful, friendly and knowledgeable. issue was resolved in no time. recommended!
The Tracktor team provides excellent customer support! They go above and beyond to make sure you are satisfied as the customer. It's hard to find apps who have such an attentive support team. My experience has been great thus far and will be taking a leap toward the Mesa app next.
I used the live chat option to contact the support team for the app and they literally answered in seconds, requested access to implement a styling change I wanted and made the change all in a matter of a couple of minutes. Very impressed with the customer service! I also use their Coin app which is awesome. Recommend!
Very professional team. They send you an email to ask you if the requested modification suits you. I had never seen that before. Thank you guys, it's great
Amazing customer service, great customization and beautiful layout! Highly recommended, specially for store owners who don't want to deal with making changes on the theme themselves. Just add them to your store and they'll do it. Excellent.
I appreciate really your help .
I haven't try yet but if i have some problems i'll contact you .
Thank you very much :)
So far happy. I like that you can hide where the item is shipping from (e.g. China). Very responsive and helpful customer service.