Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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I did test almost all tracking apps available, and there are a lot of them :-)
But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc
Now I'm a proud user of Tracktor on both my stores.
This app fits my needs 200% and the customer support is magnificent.
Thanks a lot for your help Annette, Matt and team!
<3
It's a really beautiful app. I had some problems with the integration and I had to wait a month for support, but now it's working and I hope don't have troubles again.
I really appreciate Matt and all the support he gave me. I reached out to him for help with setting up and he quickly responded and got me on track. Thank you so much!
Very responsive and helpful customer service, I got my problem solved in a couple of minuts, also very friendly
Great. really like the service.
please help the dropshipper with oberlo store owners
There orders doesn't sync well and the customers service is bad so, my customers are not happy when they track their orders
Estou testando e ainda não sei o que avaliar!
These guys know what they are doing. The support is awsome! My website has now the tracking page and my customer doesn't has to go out of my shopify store to see the progress of their orders. 100% RECOMMENDED!
The App is SUPER, works damn good and you won't see any app like this the interface it provides to customers and most IMPORTANT the customer support is amazing(very quick).